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6.4 / 10 Guest Rating

Balu Hotel

Av Juárez SM 01 MZ 08 LT 08, Isla Mujeres, mx

Balu Hotel - main view

About the Property

Charming Beachfront Stay in Isla Mujeres

Convenient Amenities: Balu Hotel & Hostel, located just 400 meters from Norte Beach, offers air-conditioned rooms with a terrace, room service, and a tour desk. Enjoy free WiFi throughout the property and the convenience of family rooms.

Comfortable Accommodations: All rooms feature a private bathroom with a shower and bed linen. Select rooms boast balconies, and some even offer stunning sea views, ensuring a relaxing stay.

Ideal Location: Explore Isla Mujeres Beach and El Cocal Beach, both within walking distance. With Cancún International Airport just 32 km away, your beach getaway at Balu Hotel & Hostel is closer than you think.

Experience the beauty of Isla Mujeres at Balu Hotel & Hostel - Book your stay now!

Facilities & Amenities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Swimming pool
Room service
Terrace
Family rooms
Pets allowed
Tour desk

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

This property does not accommodate bachelor(ette) or similar parties. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests under the age of 18 can only check in with a parent or official guardian. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

6.4
Good107 verified reviews
AI Summary

Guests highly rate the friendly staff and frequently praise the good location.

Categories

Cleanliness5.1
Service7.5
Location8.1
Room Quality6.1
Amenities5.6
Value for Money6.1
Food and Beverage6.1
Overall Experience6.5

Select topics to read reviews

R
RomiarAR
Verified booking
solo_traveller
Standard Room
Stayed in Apr 7, 2026

"UN HOSTEL CON MUY UBICACIÓN Y ATENCIÓN"

10.0

la ubicación y la vista , las camas son muy cómodas

que no nos hayan dado toalla había que pagar 50 pesos pero cómo era solo una noche utilice la que había llevado

Helpful?
V
VanessabrBR
Verified booking
extended_group
Standard Room
Stayed in Apr 3, 2026

"Good"

1.0
Helpful?
M
mozzilloitIT
Verified booking
couple
Standard Room
Stayed in Apr 2, 2026

"Exceptional"

10.0

Ero molto scettica a prenotare questa struttura in quanto leggendo le recensioni precedenti mi preoccupava un pochino ma era una delle poche ad un prezzo abbordabile La sorpresa è stata di trovare una bellissima struttura pulitissima con una stanza enorme, due grandi scrivanie per appoggio trolley ed un armadio con scaffali a giorno Bagno piccolo ma di recente ristrutturazione, una bellissima terrazza dove ammirare il tramonto L'hotel si trova a pochi minuti dalle bellissime spiagge e dal imbarco traghetti Grazie a Lupi che ci ha accolto con grande calore, spero possiate ottenere il giusto punteggio con ulteriori buone recensioni Grazie!!!!!!!!!

Helpful?
G
GabrielmxMX
Verified booking
couple
Standard Room
Stayed in Mar 31, 2026

"Exceptional"

10.0

Lugar muy agradable, limpio y tranquilo

Helpful?
J
JahazielmxMX
Verified booking
solo_traveller
Standard Room
Stayed in Mar 24, 2026

"Exceptional"

10.0
Helpful?
A
Alma NayelimxMX
Verified booking
extended_group
Standard Room
Stayed in Mar 23, 2026

"Very Good"

7.0

Muy cerca del ferry y agradable para pasar la noche

No te ofrecen shampoo o jabón para ducharte, solo hay jabón de manos

Helpful?
M
MayrausUS
Verified booking
couple
Standard Room
Stayed in Mar 19, 2026

"Exceptional"

10.0

The hotel was right by the main street and just a couple minutes walking from the beach. The pool is super nice, and we had all the amenities we needed with a cute room, balcony and good showers. There is also free coffee provided.

We enjoyed everything! The only little problem was our door made super loud noise becaude it would get stuck on the ground. A good thing to know is tjat it gets pretty noisy in that whole area on some busier days.

Helpful?
G
Gonzalo EzequielarAR
Verified booking
couple
Standard Room
Stayed in Mar 16, 2026

"Exceptional"

10.0
Helpful?
G
GiadaitIT
Verified booking
couple
Standard Room
Stayed in Mar 14, 2026

"Exceptional"

9.0
Helpful?
L
LavertyusUS
Verified booking
solo_traveller
Standard Room
Stayed in Mar 13, 2026

"Everything was great until the last night when 12 people had a party in the lobby and no one was available to ask them t"

8.0

Great location no one was there at the desk. I thought there would be 24 hour desk coverage.

When I went to check out, I could not find anyone and I could not get my deposit back

Helpful?