Pico Terramar & SPA

We had an awesome stay, everything was great. Very friendly staff, comfortable and spacious room, very nicely designed. Thank you! We'll be back

Very nice hotel with a very nice spa area. Very close to the port and within the town. Very good value I would say. Nice rooms.

The room was excellent – very clean, comfortable, and well equipped. Everything was exactly as described and in perfect condition. The bed was very comfortable, and the overall atmosphere was quiet and relaxing. The location was also great and convenient. I really enjoyed my stay and would definitely recommend it. Everything was perfect!

Goed ontbijt, rustige plek, mooie kamers. Personeel in het restaurant heel prettig en vriendelijk.

Hotelpersoneel legt geen enkel contact met gasten en lijkt weinig gemotiveerd. De sauna bleek defect terwijl dat een belangrijke reden was om voor dit hotel te kiezen. Hierover geen bericht vooraf, met veel pijn en moeite kwamen er excuses.

Pequeno almoço bom e variado, piscinas interior e exterior com boas condições, quarto limpo, amplo e confortável. Os funcionários da recepção e pequeno almoço são simpáticos e disponíveis! O restaurante do Hotel tem também excelente qualidade e serviço.

Poderiam incluir bolo levedo ou massa sovada ao pequeno almoço assim como o tradicional chá dos Açores no quarto em vez do atual internacional. Os balneários femininos da piscina interior estavam fora de serviço.

Good location, good size rooms

The majority of the staff seemed totally uninterested and not very service minded - no hellos or good mornings - it just gave the experience a flat feeling.

Large mordern rooms, close to the port

For the first time we encountered a situation where the hotel refused to store our luggage for 1 night, citing the hotel being fully booked, even though we had contacted the hotel in advance. At other hotels in the Azores, this is usually not an issue. There were also some misunderstandings at check-in, but they were resolved after negotiation.