Serenity - Old Town I Free street parking I Balcony

Hemos estado en Serenity old Town cuatro noches (March 30th-April the 2nd). Hemos de decir que hemos estado muy cómodos,tranquilos y el apartamento es muy limpio y está muy bien para tres personas,como éramos nosotros. Está situado en pleno Casco histórico de Bucarest,a cinco minutos andando de las atracciones turísticas y monumentos principales.Está al lado de la Plaza de la Universidad,del Edificio de la Banca Nacional de Rumanía y de calles llenas de restaurantes y tiendas. El dueño,Leo,ha sido muy atento,preocupado en todo momento,dando soluciones rápidas a cualquier pregunta o problema y nos ha dado muchas recomendaciones para estos días,lo que ha facilitado nuestra estancia. Sin duda le damos un 10 y cinco estrellas.Lo recomendamos 100%. ¡Muchas gracias Leo!

No tenemos ninguna queja,todo estuvo perfecto☺️

Situated in the center but not so easy to locate

Very disappointing experience – misleading listing and no support from host or Booking We booked this apartment because the listing clearly advertised three beds, which was important as we were traveling as colleagues and required separate sleeping arrangements. But the owner persistently kept asking to share the bed as he comfortably shared the sofa bed with his wife! However, upon arrival we discovered that there were only two usable beds. The second “bed” was a sofa that was not suitable for two adults, something several previous reviews had already mentioned. When we contacted the host around 10:50 pm, we were told there was an air mattress in the wardrobe and were asked to look for it ourselves in the middle of the night. It was not there. Eventually we were told it might have been moved by housekeeping and nothing could be done that night. The air mattress was only provided later, but by then the damage was already done. We had booked the apartment expecting it to be properly prepared before check-in, not fixed after we complained. What made the situation worse was the lack of meaningful support from Booking.com, despite multiple emails trying to resolve the issue. The only solution offered was a small partial refund, which does not reflect the inconvenience or the misleading listing. This experience forced us to make alternative arrangements the next morning and caused unnecessary stress during what was supposed to be a simple stay. The property may work for couples, but do not rely on the “3 beds” claim if you actually need three proper sleeping places. Very disappointing overall both from the property owner and from the platform that is supposed to protect guests.

Det var ok rent og meget centralt beliggende

Vi manglede at døren kunne lukkes ordentlig og låses, samt opvaskebørste.

Excellent location, very clean! Great communication and suggestions, many thanks!

Great location, really clean, good communication woth the hosts