KLIA One City 2 Room Taipan USJ 21 Puchong Putra Height Shah Alam Hi-Com Cyberjaya Putrajaya

Very not recommended to stay. Owner not responsible at all.

THE HOST HAS YET TO REFUND MY DEPOSIT UNTIL NOW. MESSAGE HAS BEEN IGNORED FOR MONTHS. FOLLOW UP HAS NOT BEEN REPLIED UNTIL NOW.

Please see my complaint

Please see my complaint. The toilet was not washed for ages, black mouldy walls and wc. I did not stay as it was not fit for staying. I returned the key to the locker. Please reply to my complaint for refund

Pool, location

Old, tv not okay

地点

脏，电视坏的

near with mall

owner not proper clean the house

1. No free parking 2. Chat doesn't reply 3. Slow refunds (Wait 1 week for refund) 4. Uncomfortable places 5. Customer service is the worst

The only thing to like about this apartment was the location. Conveniently located above a mall, easy access to public transport.

Avoid this property. Go elsewhere. Sadly I can only share 4 photos but I've included a link below to a Google Drive folder with additional photos. We booked for a month based on the listing (fully air-conditioned, microwave, working fridge, fully stocked kitchen). On arrival it was disgustingly filthy: dirt and dust everywhere, it clearly hadn't been cleaned prior to our arrival, although the beds had been made. The AC vents were disgustingly thick with dust/grime, fans were too dirty to use, stained sheets, black mold in the bathroom, and major plumbing leaks (basin leaking with a trash can already placed underneath, plus a constantly leaking toilet). The kitchen was filthy and poorly equipped. Key advertised items were missing or unusable: no living room AC (despite being advertised as “fully air-conditioned”), no microwave, and the refrigerator did not work. After inspecting it the owners said it was fully functional and wouldn't do anything to fix it. We confirmed the fridge was sitting at around 20°C using a thermometer. We immediately contacted the owners. They took hours to respond, then claimed to Booking.com the issue was resolved before anyone even attended. After “cleaning,” they still refused to repair or replace the fridge and insisted it was “fully functional” despite the temperature reading. We spent 2 days going back and forth trying to get things resolved. We had to book other accommodation in the meant time as the property was uninhabitable. The property was not as advertised and lacked basic, essential amenities. After giving the owners two days to resolve the issues we were forced to book alternative accommodation and leave. The owners refused any refund because it was a “non-refundable booking,” even though what was provided did not match the listing and was not habitable on arrival. The property photos do not resemble the actual property. It is very run-down and much older than the photos suggest.