Grand Hyams Hotel - Quy Nhon Beach

Very clean hotel. Location is excellent, not even a minutes walk from the beach and close to lots of food. The staff are lovely and accommodating. Rooms are big and spacious.

The air conditioning was perhaps not quite powerful enough for the size of the room. It works, it just doesn't get the room quite as cool as we'd have liked. But we just opened the balcony door and the ocean breeze cooled the room plenty enough.

Gia đình mình đã có 1 mùa hè tuyệt vời khi được lưu trú tại đây, từ phòng ốc, bữa ăn sáng đến dịch vụ spa , tất cả đều rất ưng ý. Nếu có dịp quay trở lại Quy Nhơn mình vẫn sẽ chọn Grand hyams!

Great views. Walk across the street to the beach. Very friendly employees. Electric carts running up and down the main beach street all day long, easy to jump in and go anywhere

We stayed three nights. First, the good things. Rooms clean and comfortable with good balconies. Excellent breakfast selection and food off the menu also good. The pool and gym were excellent. Staff were always trying to be accommodating and friendly and would attempt to resolve problems if they were brought to their attention…

…but, despite the other positive reviews, this was not a five star experience. Things in the rooms didn’t work. The sky bar and pool bar were not operating. One night the air conditioning made the room smell like stale cigarettes. The mini bar “fridge” was warmer than the room and we were told that it couldn’t be set to a colder temperature. Service was amateurish at times. We couldn’t order a coffee at the pool cos it was not on the menu. They cocked up a spa booking so only one of us got their treatment. My favourite moment was ordering two room service beers. The staff member proudly cracked open one bottle with the other, only to realise that he had nothing with which to open the second bottle. He never did return to open the second bottle. We’re pretty chilled and understanding travelers and if this was a 3 star locally owned hotel at half the price we’d have laughed this off. But it isn’t, and we were expecting a special experience.

Good modern rooms