aday - Large terrace and 2 bedrooms apartment in the heart of Randers

Ok senge

Besværligt at komme ind.

Location

It generally not cleaned well such as the hairs in shower drains and dirty floors. The kitchen has one knife for meat that can’t cut through a mozzarella cheese that’s how bold it is, together with limited equipment for cooking.

The apartment is comfortable and easy to access, it is next to the bus station and there are supermarkets nearby, it is spacious and its television is excellent for when you are at home watching series.

The location is lovely.

Upon arrival, the building entrance smelled of feet, and the apartment was filthy. A smear on the mirror, a mop and vacuum left out, and an unlocked back door were just the beginning. We found a Pepsi bottle with soap in the shower, smears of dirt on the radiators and walls, and dust, grime, and hair everywhere, including a large dust bunny. The shower had black mold, and the floors left dirt on our socks. There were dirty dishes, food remnants, and even a latex glove stuffed behind a cushion. Worst of all, foul odors lingered—vinegar-scented bed sheets, a food-waste-smelling dishwasher, and excrement smells in the master bathroom. Plexiglass-blocked windows made airing out the apartment impossible. Amenities were broken: a burnt-out bathroom light, loose coat hooks, and damaged furniture. Missing amenities included a microwave, iron, Wi-Fi, and towels. False advertising also claimed no pets were allowed, yet we found dog hair and cigarette butts despite a "no-smoking" rule. Several amenities were unusable: stubborn doors, a clogged shower drain, and a poor shower curtain. The Wi-Fi was down for most of our stay. After contacting the host, we learned the internet provider had no issues, raising suspicions about the host’s honesty. Research revealed many other complaints about uncleanliness, broken amenities, and theft. The host was unprofessional, accusatory, and uncooperative. After multiple attempts to resolve the issue through Booking.com, the only compensation we received were reward credits after the host lied about reimbursing us. Communication was poor, and at one point, the host even hung up on me mid-conversation. Completely unacceptable experience.

Location and size

Lacking kitchen utilities.

Incredibly spacious, excellent location, genuinely a great place to stay.

The floors were a little dirty? But that's the only complaint I have for the whole stay, and that is a small complaint.