Muthu Sovereign Suites & Spa, Limuru Road, Nairobi

Very spacious

The grounds are beautiful and the buildings.are very beautiful. The food was also fresh and tasty

The room was not what we expected, it was run down, they need serious renovations, the wood looked like it had mould, there was water leaking from the wall, the bathroom water was not draining well! The sofas right outside our room was very dirty. Then the noise at wee hours of people setting down or setting up, so barely slept, I was happy that we were there for just one night!

Staff were very friendly. The food in the restaurant is excellent. The rooms are set up nicely with a lot of closet space and nice big bathroom.

Upon arrival, there was an electrical problem with the outlet and the hot water kettle and coffee maker were not working. We stayed on a Thursday night, and all afternoon and all night long there were men working right outside our room setting up a huge tent for a wedding on the weekend. It was non stop shouting, truck engines, and equipment banging around. It was like trying to sleep in a construction site. The next day we could see there was more work to be done, so we requested to move to the other side of the hotel. Staff were very helpful and we were able to switch rooms free of charge. Unfortunately in the new room the electrical were also faulty, and the refrigerator, hot pot and coffee maker were not working. There was also no hot water in the shower, only in the bathtub. Although we were away from the tent construction, we were by the parking lot and huge lories were backing up into the parking lot all throughout the night delivering tables and chairs for the wedding. So, we didn't sleep much on the second night either. Lastly, there is a fitness room down by the pool, but it is severely lacking in equipment. No treadmill, no squat rack, no barbell at all for bench or deadlift. Just a couple of benches and a limited number of dumbbells.

personal!friendly,helpfull,beautiful people!!!..thank you

The outside of the building and the garden look beautiful. The atmosphere is serene and it's a nice getaway from the busy Nairobi. The decoration of the rooms is good, our bedroom and bathroom were very spacious. The staff is friendly.

The restaurant was the main disappointment. The service is very slow yet what is offered on the menu is very basic. The menus are falling apart (torn, dirty) and several options proposed on the menu were not available. Some cutlery and the table mats were dirty. For the dessert, I ordered the "warm apple pie served with vanilla ice cream" and what came was an apple pie with a strawberry ice cream on top of it, when I asked about it they said they don't have vanilla ice cream, but I was not informed before ordering. Besides, the strawberry ice cream was the most artificially-flavoured one I had ever tasted (not what you expect for a restaurant in such a chic hotel). The only good thing about the restaurant is that the prices of the meals are quite pocket friendly. The breakfast served in the morning is also extremely basic, you can expect to be served the most industrial cereals (corn flakes and rice crispies) and some flavourless pastries. The coffee and tea were served after we finished our meals, although I repeatedly asked for them to be served when we still had food in our plates. The knob of the bathroom door was completely broken so it could not close at all. The disposable slippers are like a sheet of paper and break instantly if you have slightly wide feet. For a suite, you'd expect better quality. The toiletries are also very basic for a suite at that price per night. It is a shame because this place is full of potential - maybe it was marvellous in the past but lack of maintenance and attention to details made it a disappointing experience for us.

Restaurant was good. Rooms are clean and with lots of space.

First room 301 was a bit noisy caused maybe by a generator next to the room.