Cotswold holiday let with hot tub - The Old Garage

Fabulous family time !! Just what was needed

Beautiful house, fabulous location

Upon arrival in January we had no heating or hot water. After hours of trying and contacting the landlord, a plumber was sent at 10pm. A leaky radiator in the bedroom had soaked the carpet making it unusable. The next day the upstairs toilet malfunctioned and was on a continuous flush, flooding the house. We contacted the landlord at 8am but a plumber did not arrive until 4.30pm meaning we had NO water to the house for the entire day. The landlord is now not answering calls and messages and booking.com will not compensate us. Booking.com will NOT help if anything were to go wrong, their advise is to contact the agent but the agent/landlord is ignoring us. Booking.com offers zero security for unscrupulous agents/landlords. We paid £776 for one weekend in this house and had no water for the whole stay with NO compensation. This is wholly unacceptable.

Very comfortable, spacious and a homely feeling.

Could do with another shower.

Great property, couple of niggly things like radiators cold and needing to be bled, left constructive notes about that and told that will be sorted.

Nothing

The property was perfect for our stay, facilities brilliant, very clean, easy to find.

Lovely house, convenient parking, lovely hot tub

Lovely stay. Only downside was dishwasher did not work.