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9.1 / 10 Guest Rating

Hotel Indigo West Chester - Downtown by IHG

39 E. Gay Street, West Chester, us

Hotel Indigo West Chester - Downtown by IHG - main view

About the Property

Convenient Location
Explore nearby attractions such as Philadelphia Zoo and University of Pennsylvania.

Modern Amenities
Enjoy contemporary design and comforts such as free Wi-Fi and flat-screen TVs.

Easy Accessibility
Located just a short distance from New Castle Airport for seamless travel.

To reserve your stay, book now at Hotel Indigo West Chester - Downtown, an IHG Hotel!

Facilities & Amenities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Fitness center
Business center
Pets allowed
Express check-in/check-out
Meeting/banquet facilities
Non-smoking throughout

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

Available Rooms

Standard King Room - Photo 1
Standard King Room - Photo 2
1/2

Standard King Room

The unit has 1 bed.

28 sqm
Sleeps 2
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
ShowerRefrigeratorAdditional toilet

1 King Standard

Non-refundable
Room Only
20% OFF$231.18

$184.94

Includes taxes & fees
Standard Room with Two Queen Beds - Photo 1
Standard Room with Two Queen Beds - Photo 2
Standard Room with Two Queen Beds - Photo 3
Standard Room with Two Queen Beds - Photo 4
1/4

Standard Room with Two Queen Beds

The unit has 2 beds.

28 sqm
Sleeps 4
2 Queen bed (151-180 cm wide)
Amenities
ShowerRefrigeratorAdditional toilet

2 Queen Standard

Non-refundable
Room Only
20% OFF$254.42

$203.54

Includes taxes & fees
Standard Room - Photo 1
Standard Room - Photo 2
Standard Room - Photo 3
1/3

Standard Room

28 sqm
Sleeps 2
Amenities
ShowerAdditional toilet

Standard Room

Non-refundable
Room Only
20% OFF$254.42

$203.54

Includes taxes & fees
Premium Room - Photo 1
Premium Room - Photo 2
1/2

Premium Room

28 sqm
Sleeps 2
Amenities
ShowerAdditional toilet

Premium Room

Non-refundable
Room Only
20% OFF$277.65

$222.12

Includes taxes & fees
Standard King Room - Communications Accessible - Photo 1
Standard King Room - Communications Accessible - Photo 2
1/2

Standard King Room - Communications Accessible

The unit has 1 bed.

28 sqm
Sleeps 2
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
ShowerRefrigeratorAdditional toiletHearing accessible

1 King Standard Communications Accessible

Non-refundable
Room Only
20% OFF$231.18

$184.94

Includes taxes & fees
Standard King Room with Mobility Accessible Tub - Photo 1
Standard King Room with Mobility Accessible Tub - Photo 2
1/2

Standard King Room with Mobility Accessible Tub

The unit has 1 bed.

41 sqm
Sleeps 2
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
ShowerRefrigeratorAdditional toiletAdapted bath

1 King Standard Mobility Accessible Tub

Non-refundable
Room Only
20% OFF$231.18

$184.94

Includes taxes & fees
Standard Queen Room with Sofa Bed - Communications Accessible - Photo 1
Standard Queen Room with Sofa Bed - Communications Accessible - Photo 2
1/2

Standard Queen Room with Sofa Bed - Communications Accessible

The unit has 3 beds.

44 sqm
Sleeps 6
1 Sofa bed (Variable Size)
2 Queen bed (151-180 cm wide)
Amenities
ShowerRefrigeratorAdditional toiletSofa bed

2 Queen Standard Communications Accessible Sofa Bed

Non-refundable
Room Only
20% OFF$289.29

$231.43

Includes taxes & fees
Suite, 2 Queen Beds, Accessible Bathtub (Mobility) - Photo 1
Suite, 2 Queen Beds, Accessible Bathtub (Mobility) - Photo 2
Suite, 2 Queen Beds, Accessible Bathtub (Mobility) - Photo 3
Suite, 2 Queen Beds, Accessible Bathtub (Mobility) - Photo 4
Suite, 2 Queen Beds, Accessible Bathtub (Mobility) - Photo 5
Suite, 2 Queen Beds, Accessible Bathtub (Mobility) - Photo 6
1/6

Suite, 2 Queen Beds, Accessible Bathtub (Mobility)

2 Queen Beds565 sq feet Layout - Separate dining areaInternet - Free WiFi Food & Drink - Kitchenette with microwave Sleep - Bed sheets Bathroom - Private bathroom, towels, and a shower/tub combinationNon-Smoking

52 m2
Sleeps 4
2 Queen Bed (150-160 cm wide)
Amenities
KitchenetteMicrowavePrivate bathroomSeparate dining areaFree WiFiBedsheets provided

2 Queen Suite Mobility Accessible Tub

Non-refundable
Room Only
20% OFF$277.65

$222.12

Includes taxes & fees
Standard Room, Multiple Beds, Accessible (Communications) - Photo 1
Standard Room, Multiple Beds, Accessible (Communications) - Photo 2
1/2

Standard Room, Multiple Beds, Accessible (Communications)

2 Queen Beds and 1 Double Sofa Bed475 sq feet Internet - Free WiFi Food & Drink - Mini-fridgeSleep - Bed sheets Bathroom - Private bathroom, towels, and a showerNon-Smoking

44 m2
Sleeps 6
2 Queen Bed (150-160 cm wide)
1 Sofa bed (131-150 cm wide)
Amenities
ShowerPrivate bathroomFree WiFiBedsheets provided

2 Queen Standard Communications Accessible

Non-refundable
Room Only
20% OFF$254.42

$203.54

Includes taxes & fees

Guest Reviews

9.1
Exceptional129 verified reviews
AI Summary

Guests highly rate the great location and frequently praise the attentive staff.

Categories

Cleanliness9.6
Service10.0
Location9.6
Room Quality8.5
Amenities8.0
Value for Money8.0
Food and Beverage9.6
Overall Experience9.6

Select topics to read reviews

J
John
Verified booking
family
Standard Room
Stayed in May 16, 2025

"Exceptional"

10.0

conveniently located in the center of West Chester.

Helpful?
R
Robert
Verified booking
friends
Standard Room
Stayed in May 16, 2025

"Exceptional"

10.0

This is an amazing hotel. Great bar and the staff was very friendly and social. I really enjoyed my stay and look forward to my next visit.

Helpful?
K
KristineusUS
Verified booking
family with young children
Standard Room
Stayed in May 14, 2025

"Exceptional"

10.0
Helpful?
J
James M
Verified booking
Standard Room
Stayed in May 10, 2025

"Exceptional"

10.0

2 day stay for family event. We were able to achieve adjoining rooms. The rooms were very clean, comfortable and spacious. Front desk ssrvice for check-in and check out, and in between was professional and courteous.

Helpful?
M
Michele
Verified booking
Standard Room
Stayed in May 2, 2025

"Good"

6.0

It was good in a lot of ways . Staff was nice but I think short staffed . No one cleaned the room the whole time we were there.

Helpful?
C
Charles
Verified booking
Standard Room
Stayed in Apr 28, 2025

"Exceptional"

10.0

Great lication. Staff was very friendly. Breakfast area very limited. Wish restaurant opened earlier .

Helpful?
E
Effie
Verified booking
partner
Standard Room
Stayed in Apr 13, 2025

"Excellent"

8.0

We will stay here again.

Helpful?
J
JanisusUS
Verified booking
with friends
Standard Room
Stayed in Apr 11, 2025

"Exceptional"

10.0

Amazing can’t wait to take the time to stay there again

Helpful?
X
Xavia
Verified booking
family_with_children
Standard Room
Stayed in Apr 6, 2025

"Exceptional"

10.0

Very clean and respectful hotel. Customer service was exceptional. Pillows comfortable. Shower great. Enough room for 5 of us. I can’t complain

Helpful?
E
Emily
Verified booking
partner
Standard Room
Stayed in Apr 5, 2025

"Good"

2.0

Hotel is brand new and still has wood putty on trim pieces and joints. Drinks at the speakeasy were undrinkable. Decor is nonsensical for a hotel trying to be upscale. Severe lack of attention to details. Will be going back to hotel Warner for future.

Helpful?
89
10
9
10