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9.1 / 10 Guest Rating

Hotel Indigo West Chester - Downtown by IHG

39 E. Gay Street, West Chester, us

Hotel Indigo West Chester - Downtown by IHG - main view

About the Property

Convenient Location
Explore nearby attractions such as Philadelphia Zoo and University of Pennsylvania.

Modern Amenities
Enjoy contemporary design and comforts such as free Wi-Fi and flat-screen TVs.

Easy Accessibility
Located just a short distance from New Castle Airport for seamless travel.

To reserve your stay, book now at Hotel Indigo West Chester - Downtown, an IHG Hotel!

Facilities & Amenities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Fitness center
Business center
Pets allowed
Express check-in/check-out
Meeting/banquet facilities
Non-smoking throughout

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

Available Rooms

Standard King Room - Photo 1
Standard King Room - Photo 2
1/2

Standard King Room

The unit has 1 bed.

28 sqm
Sleeps 2
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
ShowerRefrigeratorAdditional toilet

1 King Standard

Non-refundable
Room Only
20% OFF$231.18

$184.94

Includes taxes & fees
Standard Room with Two Queen Beds - Photo 1
Standard Room with Two Queen Beds - Photo 2
Standard Room with Two Queen Beds - Photo 3
Standard Room with Two Queen Beds - Photo 4
1/4

Standard Room with Two Queen Beds

The unit has 2 beds.

28 sqm
Sleeps 4
2 Queen bed (151-180 cm wide)
Amenities
ShowerRefrigeratorAdditional toilet

2 Queen Standard

Non-refundable
Room Only
20% OFF$219.56

$175.65

Includes taxes & fees
Standard Room - Photo 1
Standard Room - Photo 2
Standard Room - Photo 3
1/3

Standard Room

28 sqm
Sleeps 2
Amenities
ShowerAdditional toilet

Standard Room

Non-refundable
Room Only
20% OFF$219.56

$175.65

Includes taxes & fees
Premium Room - Photo 1
Premium Room - Photo 2
1/2

Premium Room

28 sqm
Sleeps 2
Amenities
ShowerAdditional toilet

Premium Room

Non-refundable
Room Only
20% OFF$277.65

$222.12

Includes taxes & fees
Standard King Room - Communications Accessible - Photo 1
Standard King Room - Communications Accessible - Photo 2
1/2

Standard King Room - Communications Accessible

The unit has 1 bed.

28 sqm
Sleeps 2
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
ShowerRefrigeratorAdditional toiletHearing accessible

1 King Standard Communications Accessible

Non-refundable
Room Only
20% OFF$231.18

$184.94

Includes taxes & fees
Standard Queen Room with Sofa Bed - Communications Accessible - Photo 1
Standard Queen Room with Sofa Bed - Communications Accessible - Photo 2
1/2

Standard Queen Room with Sofa Bed - Communications Accessible

The unit has 3 beds.

44 sqm
Sleeps 6
1 Sofa bed (Variable Size)
2 Queen bed (151-180 cm wide)
Amenities
ShowerRefrigeratorAdditional toiletSofa bed

2 Queen Standard Communications Accessible Sofa Bed

Non-refundable
Room Only
20% OFF$289.29

$231.43

Includes taxes & fees
Suite, 2 Queen Beds, Accessible Bathtub (Mobility) - Photo 1
Suite, 2 Queen Beds, Accessible Bathtub (Mobility) - Photo 2
Suite, 2 Queen Beds, Accessible Bathtub (Mobility) - Photo 3
Suite, 2 Queen Beds, Accessible Bathtub (Mobility) - Photo 4
Suite, 2 Queen Beds, Accessible Bathtub (Mobility) - Photo 5
Suite, 2 Queen Beds, Accessible Bathtub (Mobility) - Photo 6
1/6

Suite, 2 Queen Beds, Accessible Bathtub (Mobility)

2 Queen Beds565 sq feet Layout - Separate dining areaInternet - Free WiFi Food & Drink - Kitchenette with microwave Sleep - Bed sheets Bathroom - Private bathroom, towels, and a shower/tub combinationNon-Smoking

52 m2
Sleeps 4
2 Queen Bed (150-160 cm wide)
Amenities
KitchenetteMicrowavePrivate bathroomSeparate dining areaFree WiFiBedsheets provided

2 Queen Suite Mobility Accessible Tub

Non-refundable
Room Only
20% OFF$277.65

$222.12

Includes taxes & fees
Standard Room, 1 King Bed, Accessible Bathtub (Communications, Mobility) - Photo 1
Standard Room, 1 King Bed, Accessible Bathtub (Communications, Mobility) - Photo 2
Standard Room, 1 King Bed, Accessible Bathtub (Communications, Mobility) - Photo 3
1/3

Standard Room, 1 King Bed, Accessible Bathtub (Communications, Mobility)

1 King Bed444 sq feet Internet - Free WiFi Food & Drink - Mini-fridgeSleep - Bed sheets Bathroom - Private bathroom, towels, and a shower/tub combinationNon-Smoking

41 m2
Sleeps 2
1 King bed (151-180 cm wide)
Amenities
Private bathroomFree WiFiBedsheets provided

1 King Standard Communications Mobility Accessible Tub

Non-refundable
Room Only
20% OFF$231.18

$184.94

Includes taxes & fees
Standard Room, Multiple Beds, Accessible (Communications) - Photo 1
Standard Room, Multiple Beds, Accessible (Communications) - Photo 2
1/2

Standard Room, Multiple Beds, Accessible (Communications)

2 Queen Beds and 1 Double Sofa Bed475 sq feet Internet - Free WiFi Food & Drink - Mini-fridgeSleep - Bed sheets Bathroom - Private bathroom, towels, and a showerNon-Smoking

44 m2
Sleeps 6
2 Queen Bed (150-160 cm wide)
1 Sofa bed (131-150 cm wide)
Amenities
ShowerPrivate bathroomFree WiFiBedsheets provided

2 Queen Standard Communications Accessible

Non-refundable
Room Only
20% OFF$219.56

$175.65

Includes taxes & fees

Guest Reviews

9.1
Exceptional129 verified reviews
AI Summary

Guests highly rate the great location and frequently praise the attentive staff.

Categories

Cleanliness9.6
Service10.0
Location9.6
Room Quality8.5
Amenities8.0
Value for Money8.0
Food and Beverage9.6
Overall Experience9.6

Select topics to read reviews

L
LaurausUS
Verified booking
group
Standard Room
Stayed in Jul 28, 2025

"Exceptional"

10.0
Helpful?
B
BRIAN
Verified booking
Standard Room
Stayed in Jul 11, 2025

"Exceptional"

10.0

Great team.

Helpful?
J
JoEllen
Verified booking
partner
Standard Room
Stayed in Jul 11, 2025

"Exceptional"

10.0

We loved it! All the basic things were excellent and beyond the standard of many hotels (bed, furniture, bathroom, soaps/shampoos). The staff is wonderful, they were so friendly and accommodating. The building, and architecture really make this place special. We stayed in a corner room, and our room had a fantastic view. The speakeasy in the basement is a really sweet spot, we got there just in time, because there was a line to get in. They make sure the bartender doesn't get overwhelmed with too many people all at once. It really helps make the experience more enjoyable. Cocktails were delicious. We ate at the seafood restaurant and it was delicious, and the service was excellent, and they seem to have a great system in place to get food to tables quickly. The location is perfect, so easy to walk to places. It was a weekend, so the street was closed for additional outdoor dining. Such a charming area. We found a place around the corner, SlowHand, they had live music, we loved it there too.

Helpful?
M
Mike
Verified booking
family
Standard Room
Stayed in Jul 10, 2025

"Exceptional"

10.0

Location was great very walkable. Staff were very helpful and pleasant.

Helpful?
E
Eric
Verified booking
Standard Room
Stayed in Jul 7, 2025

"Exceptional"

10.0

The staff and owner are fantastic!!

Helpful?
L
leah
Verified booking
family_with_children
Standard Room
Stayed in Jul 6, 2025

"Exceptional"

10.0

loved everything about it. It was clean and very funky. The staff was magnificent and on the weekend they block off the streets.

Helpful?
S
stacy
Verified booking
Standard Room
Stayed in Jul 2, 2025

"Exceptional"

10.0

The hotel was great. One issue with this brand is they do not have a makeup mirror. Also it was very noisy could hear people above us and there was a Lax tournament going on and kids were running all over the hallway was just full of sound kids. But we would definitely go back but next time with earplug.

Helpful?
J
Janet
Verified booking
Standard Room
Stayed in Jun 28, 2025

"Exceptional"

10.0

Helpful?
D
DebrausUS
Verified booking
group
Standard Room
Stayed in Jun 28, 2025

"Exceptional"

10.0
Helpful?
K
Kristy
Verified booking
Standard Room
Stayed in Jun 27, 2025

"Exceptional"

10.0

Beautiful new hotel!

Helpful?