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9.1 / 10 Guest Rating

Hotel Indigo West Chester - Downtown by IHG

39 E. Gay Street, West Chester, us

Hotel Indigo West Chester - Downtown by IHG - main view

About the Property

Convenient Location
Explore nearby attractions such as Philadelphia Zoo and University of Pennsylvania.

Modern Amenities
Enjoy contemporary design and comforts such as free Wi-Fi and flat-screen TVs.

Easy Accessibility
Located just a short distance from New Castle Airport for seamless travel.

To reserve your stay, book now at Hotel Indigo West Chester - Downtown, an IHG Hotel!

Facilities & Amenities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Fitness center
Business center
Pets allowed
Express check-in/check-out
Meeting/banquet facilities
Non-smoking throughout

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

Available Rooms

Standard King Room - Photo 1
Standard King Room - Photo 2
1/2

Standard King Room

The unit has 1 bed.

28 sqm
Sleeps 2
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
ShowerRefrigeratorAdditional toilet

1 King Standard

Non-refundable
Room Only
20% OFF$231.18

$184.94

Includes taxes & fees
Standard Room with Two Queen Beds - Photo 1
Standard Room with Two Queen Beds - Photo 2
Standard Room with Two Queen Beds - Photo 3
Standard Room with Two Queen Beds - Photo 4
1/4

Standard Room with Two Queen Beds

The unit has 2 beds.

28 sqm
Sleeps 4
2 Queen bed (151-180 cm wide)
Amenities
ShowerRefrigeratorAdditional toilet

2 Queen Standard

Non-refundable
Room Only
20% OFF$219.56

$175.65

Includes taxes & fees
Standard Room - Photo 1
Standard Room - Photo 2
Standard Room - Photo 3
1/3

Standard Room

28 sqm
Sleeps 2
Amenities
ShowerAdditional toilet

Standard Room

Non-refundable
Room Only
20% OFF$219.56

$175.65

Includes taxes & fees
Premium Room - Photo 1
Premium Room - Photo 2
1/2

Premium Room

28 sqm
Sleeps 2
Amenities
ShowerAdditional toilet

Premium Room

Non-refundable
Room Only
20% OFF$277.65

$222.12

Includes taxes & fees
Standard King Room - Communications Accessible - Photo 1
Standard King Room - Communications Accessible - Photo 2
1/2

Standard King Room - Communications Accessible

The unit has 1 bed.

28 sqm
Sleeps 2
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
ShowerRefrigeratorAdditional toiletHearing accessible

1 King Standard Communications Accessible

Non-refundable
Room Only
20% OFF$231.18

$184.94

Includes taxes & fees
Standard Queen Room with Sofa Bed - Communications Accessible - Photo 1
Standard Queen Room with Sofa Bed - Communications Accessible - Photo 2
1/2

Standard Queen Room with Sofa Bed - Communications Accessible

The unit has 3 beds.

44 sqm
Sleeps 6
1 Sofa bed (Variable Size)
2 Queen bed (151-180 cm wide)
Amenities
ShowerRefrigeratorAdditional toiletSofa bed

2 Queen Standard Communications Accessible Sofa Bed

Non-refundable
Room Only
20% OFF$289.29

$231.43

Includes taxes & fees
Suite, 2 Queen Beds, Accessible Bathtub (Mobility) - Photo 1
Suite, 2 Queen Beds, Accessible Bathtub (Mobility) - Photo 2
Suite, 2 Queen Beds, Accessible Bathtub (Mobility) - Photo 3
Suite, 2 Queen Beds, Accessible Bathtub (Mobility) - Photo 4
Suite, 2 Queen Beds, Accessible Bathtub (Mobility) - Photo 5
Suite, 2 Queen Beds, Accessible Bathtub (Mobility) - Photo 6
1/6

Suite, 2 Queen Beds, Accessible Bathtub (Mobility)

2 Queen Beds565 sq feet Layout - Separate dining areaInternet - Free WiFi Food & Drink - Kitchenette with microwave Sleep - Bed sheets Bathroom - Private bathroom, towels, and a shower/tub combinationNon-Smoking

52 m2
Sleeps 4
2 Queen Bed (150-160 cm wide)
Amenities
KitchenetteMicrowavePrivate bathroomSeparate dining areaFree WiFiBedsheets provided

2 Queen Suite Mobility Accessible Tub

Non-refundable
Room Only
20% OFF$277.65

$222.12

Includes taxes & fees
Standard Room, 1 King Bed, Accessible Bathtub (Communications, Mobility) - Photo 1
Standard Room, 1 King Bed, Accessible Bathtub (Communications, Mobility) - Photo 2
Standard Room, 1 King Bed, Accessible Bathtub (Communications, Mobility) - Photo 3
1/3

Standard Room, 1 King Bed, Accessible Bathtub (Communications, Mobility)

1 King Bed444 sq feet Internet - Free WiFi Food & Drink - Mini-fridgeSleep - Bed sheets Bathroom - Private bathroom, towels, and a shower/tub combinationNon-Smoking

41 m2
Sleeps 2
1 King bed (151-180 cm wide)
Amenities
Private bathroomFree WiFiBedsheets provided

1 King Standard Communications Mobility Accessible Tub

Non-refundable
Room Only
20% OFF$231.18

$184.94

Includes taxes & fees
Standard Room, Multiple Beds, Accessible (Communications) - Photo 1
Standard Room, Multiple Beds, Accessible (Communications) - Photo 2
1/2

Standard Room, Multiple Beds, Accessible (Communications)

2 Queen Beds and 1 Double Sofa Bed475 sq feet Internet - Free WiFi Food & Drink - Mini-fridgeSleep - Bed sheets Bathroom - Private bathroom, towels, and a showerNon-Smoking

44 m2
Sleeps 6
2 Queen Bed (150-160 cm wide)
1 Sofa bed (131-150 cm wide)
Amenities
ShowerPrivate bathroomFree WiFiBedsheets provided

2 Queen Standard Communications Accessible

Non-refundable
Room Only
20% OFF$219.56

$175.65

Includes taxes & fees

Guest Reviews

9.1
Exceptional129 verified reviews
AI Summary

Guests highly rate the great location and frequently praise the attentive staff.

Categories

Cleanliness9.6
Service10.0
Location9.6
Room Quality8.5
Amenities8.0
Value for Money8.0
Food and Beverage9.6
Overall Experience9.6

Select topics to read reviews

R
RachaelusUS
Verified booking
solo_traveller
Standard Room
Stayed in Aug 18, 2025

"Exceptional"

9.0
Helpful?
E
Edward
Verified booking
Standard Room
Stayed in Aug 14, 2025

"Exceptional"

10.0

Very nice hotel!

Helpful?
S
SaahusUS
Verified booking
family_with_children
Standard Room
Stayed in Aug 12, 2025

"Exceptional"

10.0
Helpful?
J
JULIETusUS
Verified booking
extended_group
Standard Room
Stayed in Aug 11, 2025

"Pleasant stay will return"

8.0

Convenient location Good parking

Helpful?
K
KueblerusUS
Verified booking
couple
Standard Room
Stayed in Aug 10, 2025

"Exceptional"

9.0
Helpful?
M
Mark
Verified booking
family
Standard Room
Stayed in Aug 10, 2025

"Exceptional"

10.0

Excellent all around, just a beautiful hotel! Don’t miss the basement Speakeasy!

Helpful?
J
Jennifer
Verified booking
family
Standard Room
Stayed in Aug 5, 2025

"Exceptional"

10.0

Wonderful seafood restaurant. This is a hotel for foodies! Wonderful.

Helpful?
K
Keith
Verified booking
Standard Room
Stayed in Aug 4, 2025

"Good"

6.0

The walls are thin and the ac units are quiet so you can hear a lot of noise from other rooms and floors

Helpful?
J
Juliet
Verified booking
Standard Room
Stayed in Aug 2, 2025

"Excellent"

8.0

Isolation

Helpful?
M
Mary
Verified booking
Standard Room
Stayed in Jul 28, 2025

"S"

2.0

What a joke!!! They may have given the place a facelift, but they didn’t change the plumbing and or sound proofing the hotel. Every time the toilet would flush, it was like a tsunami. I’ve never witnessed anything so LOUD!!!!!!! You can hear everything that goes on. All night long after wedding partying!!! I had to call front desk to help!!!! They were rude too!!! Never again!!!! Can’t get coffee before 6:30am on weekends… 👎

Helpful?
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