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8.2 / 10 Guest Rating

Ciqala Suites Hotel - San Juan

Avenida Fernandez Junco 752, San Juan, pr

Ciqala Suites Hotel - San Juan - main view

About the Property

Luxurious Downtown Retreat

Stylish Interiors and Modern Amenities

Indulge in the fully equipped kitchen with a sleek stainless steel design, 3 bedrooms, 2 bathrooms, spacious living/dining area, and 4 HD TVs in the non-smoking Ciqala Luxury Suites.

Relaxation and Entertainment

Unwind in the hot tub, savor the rooftop pool bar's panoramic views of San Juan, and start your day with a delicious complimentary breakfast.

Prime Location for Exploration

Conveniently situated near major attractions, including the Fine Arts Museum and San Juan's historic district, the Ciqala Luxury Suites offer free parking and a complimentary beach shuttle for your convenience.

Book now for an unforgettable stay at Ciqala Luxury Suites - San Juan!

Facilities & Amenities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Terrace

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

8.2
Excellent675 verified reviews
AI Summary

Guests highly rate the helpful staff and frequently praise the good location.

Categories

Cleanliness7.1
Service9.6
Location9.6
Room Quality7.5
Amenities7.6
Value for Money8.0
Food and Beverage7.6
Overall Experience8.6

Select topics to read reviews

J
joseusUS
Verified booking
couple
Standard Room
Stayed in Jun 15, 2026

"A decent stay"

9.0

It was in a quiet area there was a store next to the hotel. It was accessible to Old San Juan and the Condado area

It was noise coming from the elevators

Helpful?
J
joseusUS
Verified booking
couple
Standard Room
Stayed in Jun 15, 2026

"Exceptional"

9.0
Helpful?
T
ThomasonusUS
Verified booking
solo_traveller
Standard Room
Stayed in Jun 13, 2026

"Na"

8.0

Location

Elevator capacity

Helpful?
R
RobbinusUS
Verified booking
family_with_children
Standard Room
Stayed in Jun 10, 2026

"This was the worst hotel experience I have ever had. I am 66 years old, horrible experience."

1.0

We liked the size of the suite. It has three bedrooms, two baths, full refrigerator, and stove top, pots and pans, silverware, and dishes.

Whew, 1. The first morning they ran out of eggs for a breakfast that's included, 2. the waffle iron was broken for the first two days. 3. The oatmeal looked as though it was cooked days before. 4. They did not replace the shower gel, makeup wipes, lotion, shampoo and conditioner after the first day. 5. They did not clean the tub which was left with sand from when we went to the beach and had to bathe the child. 6. They did not clean the sandy floors, we were slipping and sliding on sand. 7. We were supposed to get beach towels and a shuttle to the beach which was included, they ran out of beach towels and regular room towels, so we had no towels for the beach for the five of us. 8. The sliding glass door to the balcony had a broken lock, so I had to put a chair down to keep the glass from being able to slide open. I am a disabled vet with PTSD, and being in a room away from home that doesn't lock was triggering. 9. We ran out of paper towels that were on the table, asked for more and they brought us a roll that was used, had about a fourth of the roll left. We called the desk to report all of these issues, to be treated like we were the problem. Oh, to top it off they tried to charge me $47.47 for towels we used that had hair rinse on them that washes out of everything, never had one complaint from any hotel we have ever stayed in. I called them to dispute it. Then I check my credit card statement, they credited me my $200 deposit and the $47.47 and turned around, but charged my card $134.88 for what I do not know. I called my card company to dispute these illegitimate charges. Heed my warning, do not book at this "unhotel", this place is shady. This trip was for my grandson whom graduated from high school, and we brought his siblings. This was the first time they had been to Puerto Rico, so I thought it was a good idea to come here since I was stationed here 1989-1991 Naval Hospital Roosevelt Roads. Extremely troubling and disappointing trip.

Helpful?
G
GarciausUS
Verified booking
solo_traveller
Standard Room
Stayed in Jun 3, 2026

"Excellent"

8.0

El desayuno, lo traen a la habitación

El estacionamiento primario es algo estrecho

Helpful?
L
LarsdeDE
Verified booking
couple
Standard Room
Stayed in Jun 2, 2026

"Schöner Urlaub"

10.0

Freundliches, zuverlässiges und kompetentes Personal.

Teilweise recht laut von der Straße her (weniger der Verkehr mehr Feiernde vom nahegelegenen Parkplatz

Helpful?
J
Juan PabloclCL
Verified booking
couple
Standard Room
Stayed in Jun 1, 2026

"Cumplió el objetivo a una razón precio-calidad adecuada"

6.0

Desayuno bueno y a tiempo. Aire acondicionado muy bueno. Amplitud de la suite muy buena. Muy buena altura.

Las terminaciones de la habitación dejan que desear. Pinturas y acabados regulares. Colchón de baja calidad. Iluminación poco cálida. Falta decoración para lograr calidez en la habitación.

Helpful?
Q
QuintaishausUS
Verified booking
couple
Standard Room
Stayed in May 31, 2026

"Exceptional"

10.0
Helpful?
L
Luis Tito Pérez prPR
Verified booking
solo_traveller
Standard Room
Stayed in May 31, 2026

"Brutal la estadía"

10.0

La vista y servicio excelente, muy atentos.

Nada

Helpful?
C
CHINGWEIusUS
Verified booking
extended_group
Standard Room
Stayed in May 29, 2026

"Exceptional"

10.0
Helpful?