Cape Town Heritage Hotel & Spa

Its well situated

There was no water i t shower. We have to walk with towels around us to another bathroom, which toilet overflow the floor. The lady in charge cleaned the water from the floor. The stopper i t basin would nt open. The toilet presser i t wall, was broken, but still working.

I’m a SA tourist guide. I’m telling you this hotel is horrible, I booked booking, but the reception told me there’s no room available. She told me not to do anything, they will refund me. I kept communicating with the owner of the hotel, their attitude is so bad and no refund or any thing has been done. I tried to call the owner again, he told me he’s on holiday and asked me to email him this issue he promised to solve months ago. And no reply at all after I emailed them. Don’t book this place. As a guide, I will never recommend this place to any of my guests and I will warn everyone to avoid this place.

I’m a SA tourist guide. I’m telling you this hotel is horrible, I booked booking, but the reception told me there’s no room available. She told me not to do anything, they will refund me. I kept communicating with the owner of the hotel, their attitude is so bad and no refund or any thing has been done. I tried to call the owner again, he told me he’s on holiday and asked me to email him this issue he promised to solve months ago. And no reply at all after I emailed them. Don’t book this place. As a guide, I will never recommend this place to any of my guests and I will warn everyone to avoid this place.

Le personnel surtout Nabz était accueillante et gentille.

The noise. We couldn't sleep at all. It was so bad a waste of money.

De boeking die jullie hebben gemaakt, klopte niet, het hotel bleek volgeboekt te zijn, dus ik wi mijn geld terug

De boeking klopte niet. Je kan met het hotel checken, heb er dus niet overnacht het hotel was volgeboekt De mensen v h hotel heel aardig

Die Zimmer waren storniert und wir hatten keine Information darüber. In der booking.com App waren die Zimmer bestätigt.

My room was beautiful and spacious (room no. 5). I loved the high ceilings and that heritage/antique vibe. The shower is huge. :) The lovely ladies on the staff (Nabs and Mumtas and another lady who's name I did not get) were very friendly and helpful. It is centrally located which cut down travel time to various areas of Cape Town. It was nice and quiet at night (my room was upstairs).

There was no bar fridge in the room.