The Up Hotel Phu Quoc Island - The Poolside Escape

Quiet location on outskirts of main town close to the beach Modern spotlessly clean building Pleasant helpful staff Beautiful sunsets from roof top Sparkling pool Fantastic breakfasts

Some of the staff did not speak English Motor bike rentals are not actually from the hotel but an outside supplier and condition not great . Rooms a good size but like so many Vietnamese hotels lacking in hanging/ storage space

We loved everything at the hotel. The staff were very friendly. Our rooms were really clean and exceeded my expectations so that we extended our stay for 5 days. Highly recommend it to people who prefer cleanliness.

Nothing!

Custom service is very nice, staff are friendly and helpful; air conditioning is cold enough; sufficient warm shower water; provide free airport pickup service, breakfast and welcome drink. Would love to have a few more nights here. Will surely come back again!!

Pickup service management may need more communication

Well located for the beach (amazing sunsets) and close to plenty of restaurants, good variety to choose from. Deluxe room was very spacious. Enjoyed a lovely seafood barbecue at the hotel on our first evening, fresh and good value. Breakfast was excellent with lots of choice, freshly cooked eggs/omelettes, the tropical fruits were a personal favourite. If I’m lucky enough to visit Phu Quoc again I would definitely stay at The Up again!

Only thing missing was a mirror in the bedroom

Its quiet, mostly families with little kids are staying in hotel this was good. Location 20km from vinwonders, but near the beach and center of the city and delicious restaurants. For us vinwonders was boring. Pool was very clean.

Our room was non smoking but in the nights there were smell of smoke from other rooms we were with our son and this was annoying