Marriott's Mai Khao Resort - Phuket

My 6 nights stay there was amazing with attentive and friendly staff who always exceed my expectations to take care of the needs of my family. Special thanks to the following staff for making my stay there with my family a memorable one! They are the staff from the Kids club Team (Kitty, Popcorn, Pia, Jenny, Candy) and the Pool & Recreation Team (Lukling, Lean, Gun, Man, Khan, O, Gorrie, Issy)

We enjoyed our stay at Marriott Mai Khao Vacation Club. The villa was spacious, very clean, and well maintained with detailed daily housekeeping. It came with a fully equipped kitchen, plus a washer and dryer that worked perfectly—great for families and longer stays. The resort environment was calm and pleasant, with easy access to a nearby mart for daily essentials. Staff were friendly and attentive. On the downside, there was a slight mouldy smell in the room, and the free shuttle service felt more like a truck than a resort vehicle. Overall, a comfortable and practical place to relax.

One star rating to the management of the resort and the way they handled the situation. For you to judge. We had an unpleasant incident during our stay that I feel the resort must be aware of. During breakfast, my 2-year-old and 1-year-old were quietly eating with their nannies and watching an iPad. Another guest came over, told them to turn down the volume or shut the iPad off, and then touched the iPad himself to try to lower the volume. This behavior is completely unacceptable. No one should approach or touch someone else’s children or their belongings, especially without speaking to the parents or involving the staff. This man poses a serious concern to children, particularly since the resort is full of families and kids everywhere. It made our nannies and children feel unsafe and very uncomfortable. I strongly urge the resort to remind guests that any concerns should be addressed through the staff to ensure the safety and comfort of all families staying here.

We had a wonderful stay at Marriott Mai Khao Phuket. The property is beautiful, peaceful, and very family-friendly. The pool is great, and they offer plenty of kids’ activities, including a kids’ club, fish feeding and fun bicycle rides. The staff were extremely friendly and considerate, which made our trip smooth and enjoyable with a toddler. The beach is just nearby, and the resort provides a shuttle service to their sister family resorts, which was very convenient. Another big advantage is Turtle Village, located right outside, with shopping, restaurants, a convenience store, and some really good food options. Overall, a fantastic choice for families looking for relaxation, fun, and thoughtful service.

This resort was great! There was no shortage of things to do on this resort it was packed with activities daily. We had a 2bdrm suit and it was very clean and modern. The breakfast at the resort was very good I would suggest the French toast and the fried rice. The beach was so beautiful there are elephants that come on the beach every evening. The water had a lot of flying fish which was cool to experience. Only downside (not the hotels fault) is that we were unable to order food to the hotel on the apps I don’t think the food apps drive to that area. So we got food at the resort I didn’t find the noodle house the best nor the food surrounding the resort. Other than that Mai Khao was great and I would go back it’s very quiet compared to Nai yang which was packed with a lot of ppl.

We stayed as a family of 4. The room is big and equipped with everything we need. Special thanks to the housekeeping team for their excellent work. The concierge staff were amazing ( Siddiq , Joe , Alex , Nick and Por ) . The breakfast was good and the staff were helpful especially Don , George and Bella. Spa was amazing too . Kids club was a bit small but we loved the idea of adding switch devices. I hope to add more activities for kids ages 8+ .

The room was well equipped. The staff was very friendly and helpful, you feel that they are one of your family. The room was big and clean. I didn't use any insect repellent. The Spa in the other jw marriot location was very good. Kids club offer switch devices. They have a lot of activities.

I wish they add espresso machine. Kids club was a pit small. The cleanness of billiards and baby-foot and the kids club. The smell of the reception is a pit annoying. I wish they offer more types of massages.

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