Extended Stay America Suites - Fort Lauderdale - Cypress Creek - Andrews Ave

I work at a dated property in Tallahassee saying that I did enjoy my staff overall. The manager was very transparent upon check in and wanted to know if any issues arise during the stay in which it did my sink started leaking the next morning. I went to the office spoke with Andy whom was very helpful in trying to get me into another room but due to our schedule of attending a family funeral we said it was okay we will make due since we were leaving the next morning. I would like to say I would like to give a shout out to Andy for going above and beyond to make sure we enjoyed our stay.

I liked everything.

There was nothing I didn’t like

Tamanho do quarto e estacionamento incluso.

Café da manha muito simples e atendimento péssimo. Pela manhã não havia ninguém na recepção do hotel. Preço estava altíssimo pra nao ter o que o hotel propunha.

Door not closing all the way lock not working at all

I booked my room through Booking.com, but they told me there was no availability and that they wouldn't refund the money; the app was supposed to handle the refund. They should improve this system because if Booking.com allows you to make reservations, they should block that option to avoid misunderstandings.

One of the worst stays I ever experienced! The room that I prepaid for on booking was not even available. The staff was rude. The room smelled like smoke and it needed repairs. They initially wanted to put us in a room that did not have a shower. The room is dirty. The beds are hard horrible experience. I’m going to call the corporate office to see if I could get a refund. I would’ve left, but there were no other hotels nearby that had available rooms. When you give him the elevator, it smelled like weed strange people walking around everywhere. No good parking.

Nothing !!!

The location is great

The room had an odor that was so bad. I got so sick to my stomach. I had to call EMS.