Xoot ka Ana luxury, Villa las Flores

Nice room and place.

The bath tub didn't really work - took a lot of constant turning the tap on, off, turning the shower on/off, in order to get any hot water to come out of the tap.

We stayed two nights at Xoot ka Ana luxury, our villa was Villa las Flores. We thought we booked a villa with a lake view but unfortunately Villa Flores sits behind another villa, so although the lake is literally 1 minute walk away, you do not have direct view. Despite this initial disappointment, the place is absolutley stunning. There is an extensive decked area where you can sunbathe on the lounge chairs or just lay in the amaca under the big pagoda on the lake. One of the best features of this place is its relaxed vibe. There were very few people and so much space for our sole use that we really mange to chill out and enjoy our stay. The bar/restaurant is literally on the shore of the lake. We had great breakfast and dinner here, the food cannot be complained with. We really enjoyed it and it one if the stong points of Xoot ka Ana. In particular, the ceviche was one of the best we had in our two weeks trip The staff was also very friendly and attentive. The accommodation (Villa des Flores) was really stilish and modern in the way it has been designd. The bed was very confortable and the wifi worked like a charm. We really liked it, depite few issues as mentioned in the cons section below

One of the comment I would make is that the entire complex, from the decking, to timber lounge chairs, to some finishes within the villa itself, needs a bit of maintence and general redecorating. The wear and tear are starting to come through and it would all benefit from a little freshen up. Another point is that in both days of our stay we never managed to get hot water out of the shower at our villa. Admittedly We did not report it the first day, just hoping it would work the next day. When it didn't, then it was too late to do anything about it, as we were there just for two days in total. The place market itself as a luxury so it would be expected that hot water is available or, at least, we should have been informed if there was a known issue with it Final note, one morning we put the note on the outside of our door that the room was free and it could be cleaned. We went to the deck area for most of the day and when we came back in the late afternoon the room was still not cleaned. It was a bit disappointing, not the end of the world, as we stayed only two days, but obviously we would have expected done. Again, something that maybe requires a little attention from the maangement to make sure the place truly lives up to its claim of "Luxury"

Beautiful and Comfortable,

Few staff. The staff was incredible kind and diligent but with few people is impossible to deliver good service.

The section of the lagoon that the property on is clear and perfect for swimming. The dock, the swings and the staff are all great!

The WiFi connectivity was great down at the restaurant but a little spotty in the rooms. But we were able to connect to work when needed.