Riad La Fayette Bed & Breakfast

- Jolie décoration - Emplacement au cœur de la médina - Chambre propre

- Difficile à trouver - Personnel très peu communiquant voir inaccessible (personne sur place pour nous accueillir, personne pour répondre à nos questions, pas d’information sur les repas proposé par le riad, pas d’information données pour les check-out) - Riad et chambre très humide - Douche froide - Aucune fenêtre ou ventilation et climatisation qui ne fonctionne pas très bien - Pas d’eau potable à disposition

La atención y el servicio fue excelente. Amine nos ayudo muchisimo con todo y nos dio muchos consejos e indicaciones. La chica que estaba alli muy amable aunque solo nos hablaba en frances siempre conseguia entendernos y muy servicial, el desayuno bastante bien, un desayuno tipico y la chica que lo servicia siempre pendiente de darlo todo bien y calentito

No nos gusto la cama demasiado dura creo que seria lo que no nos gusto.

Amine and the Riad cook were fabulous. They keep the Riad impeccably clean and are extremely hospitable. The place has authentic features throughout with plenty of levels to relax in, including a rooftop area. They are very jntuitive and attended to differences in cultural nuances like wanting more savoury items like eggs for breakfast. Our room was frequently refreshed with towels and linens which was appreciated. The Riad was in the heart of the Medina so very easy to walk to all the meandering shops and good stalls.

Having a windowless room takes some getting use to as it’s low in light.

This was the worst experiences we have ever had. The accommodation was extremely disappointing, unsafe, and nothing like what was shown on Booking.com. The rooms were in very poor condition, with a strong unpleasant smell, dirty towels, and very bad hygiene overall. Honestly, if you want to risk getting sick, this is the place for you. The location itself felt very unsafe and frightening. We could barely even find the riad because there was no clear entrance at all. We had to ask several locals for help, and even many of them did not know where it was. The entrance felt like it was hidden inside some kind of cave, through dark, narrow passages that were extremely uncomfortable and honestly scary, especially at night. It did not feel safe at all. The staff was very unpleasant and completely unhelpful. They did not want to assist us in any way, not even by changing our room despite the terrible conditions. We felt ignored and disrespected. Because of these unacceptable conditions, we were forced to leave the riad and find another place to stay. We never received any support, refund or proper assistance . We were left outside in an unsafe area with no help at all, which made the whole situation even more stressful and frightening. This was a complete disaster from start to finish. We felt very deceived. I would never recommend this place to anyone!

Breakfast is their only good thing.

Our experience has been quite bad since the beginning. We arrived around the Riad area around 23:00 and we couldn't find it because the google position is not correct and there are basically no signs to indicate where the Riad is. The host should definetly send a video of how to reach the structure because it is in a secondary street behind a gate and is very difficult to find. We were approached by a guy that was leading us in very narrow and strict streets trying to help us find it, of course asking for money, and this definitely wasn't a nice experience at night. Once found the Riad no one opened us and the host wasn't replying on whatsapp, so we had to knock really hard until one lady from the staff woke up and opened. The structure is maintained very poorly, the rooms smell of mold and humidity, humidity that is a very big problem of the structure. Our clothes were basically always wet. The host was never present during our stay, replying very rarely to our messages and leaving us to the two ladies of the staff that don't speak english at all. The only good thing is their breakfast. The price was quite expensive considering the level of the place. Try to avoid this structure if you can.

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