Detached Homestay - Super, King & Double Rooms - Leyland, Preston, Chorley, Lancashire

The location was perfect for us, close to my mother's Carehome where we needed to be at short notice. The room itself had good access with the patio door entrance & as ground floor the WC & kitchen were just down the hallway. Bed was very comfortable. TV & WiFi & heating instructions very clear & all worked fine.

The property is shared with 4 other rooms, which itself wasn't an issue for us. However, not long after arrival approx 7pm there were pans rattling on the hob in the kitchen, steam everywhere & this didn't stop for over 10 minutes. They were unattended & in the end we had no choice but to call upstairs to let someone know they needed attending to. As that person didn't come down right away we had to turn all 3 jets down ourselves in the end to stop them boiling over, plus the oven, where food was also clearly overcooking. The person cooking came down eventually, but this shouldn't have been necessary. On arrival we also noticed bits of sweet wrappers on the rug & broken pieces of crockery behind the LH bedside table. There was also a paracetamol tablet under the desk. We took photos to support this as we were quite surprised to find this. Nighttime was quiet until early morning approx 6 30am. The noise then started & kept us awake till we got up at 8. It wasn't deliberate noise, more the sound of footsteps from the room above, creaking boards & then the shower went on, the water noise coming straight into our room. After that it was doors closing & rattling & people coming up & down stairs, which can't be helped obviously, but we just did not expect the level of noise. We went in the kitchen to get a few things for breakfast. The worktops weren't clean, neither was the sink, bits of waste food in it. Kitchen bin open & messy with thrown away food. It just wasn't what we expected at all, but I suppose for the price of £52 we paid we can't grumble too much. It served its purpose. There was also bits of rubbish in the garden round the gate. Not really very nice. We're sorry to have to leave this feedback, were easy to please people, but we feel a number of things need attending to & hope this is constructive for future guests.

False advertisement about dog friendly took a puppy she used the puppy pads no issue and hotel charged me £75 also told me I can’t let my dog use the garden even though they complained about her using the puppy pads ?

Room was lovely and clean and bed was really comfortable.

Norhing.

Location was excellent for us great for exploring the dales/ lakes or going to into the city for the Xmas market etc rooms were comfortable and clean

Not enough mugs only 3 and they was 5 of us, considering there was only one other person in the property there wasn't any room in the fridge or space for storage of our food Use of a communal room would have make the stay complete

Very comfy bed. Good TV selection. Dog safe area outside.

Good value for money. Good location to be able to go to Liverpool and Manchester on the train.

Nothing

The location was perfect, not far from the motorway. I was upgraded to a room with my own patio door entrance and initial communication was clear and easy to follow. There was free parking, a communal kitchen which I did not use so cannot comment further on that, shared facilities which were adequate. I had a TV in my room, a recliner chair, desk and clothes rail alongside the bed. The bed was comfortable. Price was very good.

When I arrived I found my key safe open and empty and room door unlocked. It was immediately clear that the room either was in use or had been used and not cleaned/turned over. I made my way into the house and was greeted by a friendly guest. She gave me the hosts number to call, which I did with no answer. I then messaged the host via booking.com and text and asked repeatedly to be called. He did reply quickly to my messages and said he thinks the room had not been cleaned and allocated me another room and gave me the details to the key safe - which was also empty. I contacted him again and asked for a call, again no call but quick reply and he told me where to find the spare key. I cautiously knocked on the door to my new room as I thought I could hear the TV. I went to let myself in and it was occupied and I was met with an understandably angry guest. I apologised and made my way back downstairs to try and call/contact the host again. The host would not call me for some reason but did respond quickly to apologise and said he would come to the guest house to see what was happening. I had plans so I could not wait so I asked him to update me on if I had a clean room or if I had to find alternative accommodation. To be fair he did respond to my message quickly, he did apologise and he did explain my original room was my room - it just hadn’t been turned over. He personally cleaned it for me and offered me a partial refund for the inconvenience. Upon returning to the guest house around midnight I hesitantly let myself in and did try to settle but I could smell food (?fish) from the communal kitchen, which is a personal issue which others may not find a problem. I had to be up early so I sprayed some perfume and got to bed. I was woken up around 5am by other guests. I did not stay the 2nd night through personal choice. I can see the great reviews and it’s unfortunate this was not my experience.

It was just what I needed. Chris the host was very nice. Absolutely recommend.

I have never stopped in a shared accommodation before and found it to be a pleasant experience. Great value for money and located nearby to the place of work. The rooms were clean and tidy and I had free access to all the main subscription channels. The host was contactable and dealt with queries promptly. This resulted in me booking a follow up stay for my second week.

Nothing that I did not like. Everything required for a stay was available.