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8.9 / 10 Guest Rating

Ponce Plaza Hotel & Casino

Calle Reina Esquina Mendez Vigo & Union, Ponce, pr

Ponce Plaza Hotel & Casino - main view

About the Property

Central Location in Historic Downtown Ponce:
Located in the heart of historic downtown Ponce, Puerto Rico, Ponce Plaza Hotel & Casino offers easy access to cultural attractions like the Ponce Museum of Art and Plaza Degetau, making it the perfect base for exploring the city.

Elegant Accommodations and Amenities:
Experience comfort and style in every room at Ponce Plaza Hotel & Casino, featuring modern décor, 32-inch flat-screen TVs, coffee facilities, and in-room safes. Relax by the outdoor pool with a sundeck, work out at the on-site gym, or enjoy convenient services like laundry facilities.

Dining Options and Entertainment:
Indulge in international cuisine at Lola Eclectic Cuisine restaurant, grab a coffee at Melao coffee shop, or unwind at Viva bar. With indoor and outdoor seating options, guests can savor delicious meals and drinks without leaving the hotel.

Book your stay at Ponce Plaza Hotel & Casino for a memorable experience in Ponce, Puerto Rico!

Facilities & Amenities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Terrace

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

A $100 incidental fee will be hold on the guest credit card at checking. The hotel is currently renovating the guest rooms. This is being done by floor. But we remain open with three operational floors. We apologize for any inconvenience this may cause. Renovation work is done from 07:00 to 15:00.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

8.9
Excellent784 verified reviews
AI Summary

Guests highly rate the location and frequently praise the service.

Categories

Cleanliness8.0
Service9.9
Location9.5
Room Quality8.4
Amenities9.0
Value for Money8.4
Food and Beverage8.5
Overall Experience9.4

Select topics to read reviews

D
DesireeusUS
Verified booking
couple
Standard Room
Stayed in Mar 23, 2026

"Excellent"

8.0
Helpful?
E
EstebanprPR
Verified booking
couple
Standard Room
Stayed in Mar 23, 2026

"Exceptional"

10.0
Helpful?
E
EddieprPR
Verified booking
couple
Standard Room
Stayed in Mar 20, 2026

"Exceptional"

9.0
Helpful?
R
RamosusUS
Verified booking
couple
Standard Room
Stayed in Mar 18, 2026

"Exceptional"

10.0
Helpful?
R
RogerusUS
Verified booking
couple
Standard Room
Stayed in Mar 16, 2026

"Exceptional"

10.0
Helpful?
A
Anna BusUS
Verified booking
family_with_children
Standard Room
Stayed in Mar 16, 2026

"Exceptional"

10.0
Helpful?
R
Ravi ShankerusUS
Verified booking
couple
Standard Room
Stayed in Mar 16, 2026

"Excellent"

8.0
Helpful?
A
AngelieprPR
Verified booking
family_with_children
Standard Room
Stayed in Mar 16, 2026

"Exceptional"

9.0

Super céntrico, acogedor y limpio. Con vista muy bonita de noche hacia la torre de observación El Vigía.

Helpful?
J
JuliettefrFR
Verified booking
extended_group
Standard Room
Stayed in Mar 15, 2026

"Book if location is the preferred criteria but do not expect much more."

7.0

The location is unbeatable, with a big parking garage (not free for guests thought). The breakfast is very good quality (not the waiting time). Rooms are spacious, comfortable and the mattress was great.

The pictures of the hotel don’t show the adjacent “modern” building where most of the rooms are. It’s like entering a back door building, throught the parking garage and you can’t really take advantage of the nice spaces that are shown on the pictures. The room was comfortable and spacious, the mattress was great but the AC is blocked at 71 (even after calling reception) which is way too cold. The shower was not super clean, it had mold on the tile, which is not nice for a room at that price. The room could be equipped with blackout curtains. We thought that being in the “modern” building the acoustics would be great but not at all; we could hear the street but moreover we could hear everything from the corridor as if the door was opened. That said, the area was quiet at night so the noise started only around 6.30/7am. The breakfast was “included” in the room cost, but only one plate and one beverage. No buffet and some items on the menu even had an extra cost which is not nice. We waited 30 minutes to take our breakfast order and another 30 minutes to be served. The quality of the food was great though.

Helpful?
K
KristiusUS
Verified booking
couple
Standard Room
Stayed in Mar 15, 2026

"It was so-so"

5.0

Easy to find and close to the central square

Loud, not friendly

Helpful?