The Empress Premier Chiang Mai

מיקום חדר מקלחת קבלת הפנים עם שקית הפתעות.

בריכה קרה מאוד ארוחת בוקר חסרה במוצרים, משעממת ולא טעימה.

חדר מרווח ונוח . צוות מעולה ושירותי . חדר נקי נעים ומזמין .

Servizio e location eccellenti! Ottima scelta a Chiang Mai!

The bed wasn't comortable

Staff were very helpful when we requested to change our room to the annexe hotel . They even provided us transportation to the airport without charge.

It didn’t have much of a vibe Lobby was cold and very ornate Breakfast was a bit ordinary Apart from the night market there was no outdoor appeal

El hotel es grande y espacioso, tiene una linda piscina, el personal muy amable y el desayuno estuvo agradable. Inclusive luego del check aut podías disfrutar de las áreas comunes hasta la hora de ir al aeropuerto.

En realidad creo que no hubo algo que no me gustara.

מיקום טוב קרוב לבית חבד ולשוק לילה ולמסאזים וכביסה . נקי מרווח נוח מאוד.

השירות בבית קפה בבריכה לא היה מספיק טוב. נראה מקרי יחסית לשירות הכללי של המלון

מיקום קרוב לבית חבד (4 דק הליכה) קרוב לשוק לילה כ 7 דק הליכה . נקי ,חדרים מרווחים,שירות מעולה , שכחנו דרכונים בכספת של המלון והם הקפיצו לנו אותם לשדה .

ארוחת בוקר טובה. אין מספיק גבינות למי שלא אוכל בשר וכו .

Welcome gift. Bell service guy and door guy at the lobby. Selection of mini cakes at breakfast. Loved the interior design and wooden furniture and arts in hotel and room. Soundproof, very quiet if you come for relaxation, peace and quiet this is the place to be. Bed is very firm but comfortable for me.

Free shuttle to Hotel: No response to chat message when mentioned late arrival for check-in due to flight delay informing hotel for the free shuttle service to hotel booked. Had to pay a taxi to commute to hotel as there appeared to be no free shuttle pick up from airport by hotel or I might have missed something. Check-In: Nice and friendly man at check-in. However, no welcoming feeling overall in general by some staff members. Atmosphere feels a bit tense with staff. The sphere feels a bit dead as if it lost it's glory days and can only deliver 3.5 or 4 stars which is in stark contrast to what is shown on the hotel tv channel in the room. Breakfast: Ok, overall same selection of breakfast food each day. Staff: Are very helpful but overall seem not to be authentically happy and welcoming. Cleanliness: Dusty room, cobweb on ceiling, long accumulated dust on chandelier, on bedside lamps, on top of TV, on minibar drinks, glasses and mugs, on magnifying mirror in bathroom. Hot-cold water taps in bathroom are reversed. Also reversed Right Tight, Left Loose leading to unintended more water spillage. Taps were not tightly attached to wall as they came off half loose when turning taps. Upgraded to another room, less dusty but similar situation as previous room but got air refresher in room that helped with triggered allergy. Sticky child hand smudges on lower part of window, carpet had some crumbs and little plastic wrap corners on it. Shower got mold between some tiles, ceiling filter in bathroom also very dusty, shower head has accumulated calc, shower door and wall had shower and wipe smudges, a hair on the floor. Water pressure shower is good however, around every 35 seconds the water got painfully hot for a couple of seconds to restore back at indicated temperature. Slippers and robe (one-size) are to buy if wanted. At check-out, when asked about free shuttle to airport I was advised to book a Grab.

Excellent staff Service extremely good Room size big Swimming pool too good Breakfast very good as well

Pool needs to be little warmer