Pieman's Cottage - Pulborough, West Sussex Cottage - sunny courtyard

Very clean and fantastic property

Nothing

Ali (the host) was very friendly and quick to respond, she also provides as much information as she can regarding the area and the house which we found very helpful. The cottage is adorable! It's small but beautiful and has everything you need. The beds, duvets and pillows were very soft, cosy and comfortable and for the short time we were there, it was ideal! We didn't get a chance to use the log burner but I'm sure it would have made the place all the more homely and warm! Collecting keys was a dream! Just a key code to collect them at the property. One of us left our charger there and the host very kindly offered to post this back to us which was very nice of her. There were a few teething problems but from what I understand this is a fairly new let and the host was very keen to take our notes on board to improve the process moving forward.

It was quite tricky to find because there isn't any signs that say 'Pieman's cottage', just a house number that wasn't previously provided. The cottage was very cold, we weren't in the property for long enough to use the log burner safely we so decided not to, however there was some issues with how to work the heating and it was very chilly (outside of the bed), but I have fed these issues back to the host so I believe this will be taken into account on future bookings. There was also no information regarding parking, there is a car park round the corner but you will need to pay (it's not too expensive though). The road the cottage is on is quite a busy road so be prepared for a little traffic noise. Also it would be nice if there were some extra sheets and duvet at the property so the sofa bed could be used if need be. One of us was recovering for a bug and didn't want to wake the others by sleeping in the same room and coughing all night, but we just used the sheets from the top bunk to make up the bed. We also thought that check in time was a little late and check out was a little early (especially as we needed to ensure everything was washed up and the beds were stripped before checking out), it would have been nice if we were allowed more time to enjoy the property at no extra cost. The light fixture in the bathroom was a little temperamental and started coming away from the ceiling (but I'm sure the host will get that sorted pretty quickly as she seems very efficient!) There were some issues with payment as this was not taken from Booking.com as expected which came to a surprise but as soon as Ali realised she sent me a link to pay, it was soooo easy and straight forward, it was really fine, plus I believe this has now been sorted for future bookings!