Penthouse Style Luxury 2 Bedroom House has Hot-Tub, extra fees apply

Lovely stay, comfortable furniture and fully functional hot tub.

Nothing

Beautiful property hot tub was lovely easy to check in and out would recommend

Nothing

Very very clean, spacious. Super comfy bed and couches. Great design

Was exactly like the pictures, lovely place and we had a really good stay

Nothing was bad

Great place

Has potential but sadly not up to scratch for a ‘luxury penthouse’

We booked this property for a friend’s birthday because it was advertised as a “luxury penthouse,” but it was neither luxurious nor a penthouse in any sense. On arrival we genuinely thought we were at the wrong place based on the exterior alone. The entry code didn’t work, and we had to call the host for a new one just to get inside. As soon as we opened the door we were hit with a strong smell of cigarette smoke. The cleanliness was shocking — there was dirty washing left in the machine and an overflowing basket, broken glass on the floor, chipped tiles throughout, dirty rags on the sink, and even a toenail on the floor. Only two beds were made up despite five guests booked, and the spare linen in the wardrobe was stained. There were also only two mugs provided for five people. The TV couldn’t be used because there was no remote and no way to turn it on manually. We paid an extra £100 for the hot tub, which never heated up and was unusable the entire stay. We did contact the host, who was polite and offered a partial refund, but it wasn’t sufficient and none of the issues were resolved during our stay. Overall, this property was completely misrepresented, unhygienic, and very disappointing — especially as it was meant to be for a special celebration. We would not stay here again and would not recommend it to anyone.