Palazzo Nizza - Luxotel & Apartotel by Leading Hotel

Location good and apartment good size however there were things missing for the two bedroom aprtment like no toaster or working bottle opener

We were booked in for 3 days and vacated the second day due to the constant power shortages, electrical burning smell and no hot water or smoke alarms. We gave them the opportunity to fix the problems but when the power went out again and we were left in pitch black darkness. We had no option but to leave. cancelling the two nights accommodation, getting an emergency accommodation at the grand hotel. We are so Disappointed as adding insult they are refusing to give us a refund. Unfortunately booking .com have not have been supportive here saying we must go back to the host. Hopefully my travel insurance will help us here.

Dobra lokalizacja, bardzo spoko okolica, plus generalnie wszędzie niedaleko. Mieszkanie odnowione, ciche. Dobry kontakt z właścicielką.

Brakowało nam półek i większej ilości wieszaków. Jesienią przydałyby się koce do spania, a mieliśmy tylko prześcieradła i narzuty.

Habitación grande con baño todo acabado de reformar, a 10 minutos del puerto para Amalfi.

Alles top. Neuer Standard.

La ubicación es excelente y segura. La habitación es grande al igual que el baño. Todo limpio y nuevo.

La calefacción no funcionó.

We had a terrible experience at this property. There was no hot water at all, which is completely unacceptable. After a hot day, our whole family — including a child — could not take a shower. We contacted the lady via WhatsApp, but nothing was done for hours, and the problem was never fixed. To make things worse, electricity went out when we tried to cook dinner (it eventually came back). But the hot water issue was never solved. Very disappointing and unprofessional for a place that calls itself “luxury.”

The apartment itself was very nice, large, bright and clean.

When we arrived there was no TV, no cookware, no washing machine, no drying rack, all as promised. No mirror in the bathroom just a wire from the wall for a light. All but the washing machine were fixed in 2 days, the washer not until Saturday. No cooking utensils, spatula, were ever delivered, but asked for. The dishwasher did not have power, fixed the same day, but. 2 days there was no hot water in the morning for showers, Sunday no hot water all day! Power went out twice. Said there was a concierge but only communication was What’s App.