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9.8 / 10 Guest Rating

Maroma, A Belmond Hotel, Riviera Maya

Carret. Fed. 307 Km. 51, Puerto Morelos, mx

Maroma, A Belmond Hotel, Riviera Maya - main view

About the Property

Luxurious Beachfront Retreat
Indulge in the ultimate relaxation and luxury at Maroma, A Belmond Hotel, Riviera Maya.

Exquisite Dining and Activities
Savor delectable cuisine at El Restaurante and expand your culinary skills with cooking classes. Dive into the 3 outdoor pools or partake in tequila tastings for a memorable experience.

Adventure and Leisure
Embark on exciting excursions like snorkeling and sailing, or unwind with spa treatments and shopping for local crafts. With top-notch amenities and services, your dream vacation awaits at this top-ranked resort.

Book now to elevate your vacation experience at Maroma, A Belmond Hotel, Riviera Maya.

Facilities & Amenities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges. Please note that Holiday Policies (Dec 18 - Jan 1) Full prepayment, including tax, required at booking, cancel by 4pm local time 90 days prior to arrival or pay full stay amount plus tax. Renovation work is done from 09:00 to 18:00 daily. The spa is under renovation. Please note that Woodend by Curtis Stone will be closed from August 5 to August 25. During this time, guests will enjoy a specially curated Woodend experience of exclusive pop-up dinners throughout Maroma. Excluding Tuesdays.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests under the age of 18 can only check in with a parent or official guardian. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

9.8
Exceptional22 verified reviews
AI Summary

Guests highly rate the friendly and professional staff and frequently praise the delicious food options.

Categories

Cleanliness9.6
Service10.0
Location9.6
Room Quality10.0
Amenities9.6
Value for Money9.6
Food and Beverage10.0
Overall Experience10.0

Select topics to read reviews

C
CardosiitIT
Verified booking
solo_traveller
Standard Room
Stayed in Mar 2, 2026

"Eccellente"

10.0

Eleganza, cortesia e disponibilità del personale, servizi , dimensioni contenute

Non c’è qualcosa che non mi sia piaciuta . Forse il prezzo è un po alto ..ma la struttura è di altissimo livelll

Helpful?
D
DanielusUS
Verified booking
couple
Standard Room
Stayed in Feb 26, 2026

"Exceptional"

10.0
Helpful?
C
ColmbmBM
Verified booking
couple
Standard Room
Stayed in Jan 18, 2026

"Exceptional"

10.0
Helpful?
M
MarcdeDE
Verified booking
couple
Standard Room
Stayed in Jan 5, 2026

"Exceptional"

10.0
Helpful?
D
dellachCH
Verified booking
couple
Standard Room
Stayed in Dec 15, 2025

"A beautiful experience"

10.0

The welcome the kindness of the staff and their professionalism. The upkeep of the property the beautiful beach despite the so so weather the iconic Parrot 🦜 greeting us and the divine food ! Unique ! Love it

Nothing

Helpful?
I
IndirapaPA
Verified booking
family_with_children
Standard Room
Stayed in Nov 6, 2025

"Paraíso!"

10.0

TODO! Es un pedacito de cielo! Un lugar lleno de detalles con muchas notas de la cultura Maya. Personal servicial y pendiente en todo momento de satisfacer. Comida deliciosa y fresca. Habitaciones perfectas: cama, regadera, extras. Un hotel para descansar, desconectar y recargarse! Un spa de lujo, una playa limpia… volveremos con seguridad!

Helpful?
A
ArielleusUS
Verified booking
family_with_children
Standard Room
Stayed in Oct 30, 2025

"Exceptional"

10.0

This hotel is such a class act! The staff here goes above and beyond for you - no matter who you are, how big your party is, whatever you need. From the moment we got in the car pick up at the airport, we were treated to comfort and relaxation... the car was stocked with treats and drinks, had all the car seats we requested, and the driver was so friendly. When we arrived at the hotel, we were struck by its beauty and loved how hidden in the jungle it felt. We were greeted, given delicious welcome drinks (they even tailored a alcoholic one for our son), and then shown around the property. I really appreciate that we were able to get seamlessly into our room since we have two small children - no waiting at a desk for someone to come check you in. We were given a room upgrade that overlooked the ocean and you could hear the waves crashing from bed - heaven. The room is spacious and the fixtures are gorgeous. We had drinks and snacks waiting for us, as well as toys and set up for our children. This kid is so kid friendly despite being a very grown up and classy hotel. The food at Maroma is absolutely delicious - every restaurant and every dish was incredible. The pool is warm and it never feels too crowded by the beach or pool - they do a great job keeping it relatively quiet so you can relax. I would like to say of all the things about this hotel, hands down has to be the staff - every single person we met was incredibly helpful, genuine, and just on the top of their hospitality game. Well done Maroma staff - you are truly an amazing bunch! We'll be back.

Nothing.

Helpful?
J
Junior ManuelmxMX
Verified booking
couple
Standard Room
Stayed in Oct 26, 2025

"Outstanding"

10.0

They let me check out at 7 pm. I’m sure this wouldn't have happened if they were fully booked, but I felt like royalty the whole time. The steak at Wooden is the best I’ve ever had. 💯

Helpful?
G
gabrielapaPA
Verified booking
extended_group
Standard Room
Stayed in Oct 17, 2025

"excepcional!"

10.0
Helpful?
Z
ZoltanchCH
Verified booking
solo_traveller
Standard Room
Stayed in Sep 3, 2025

"Exceptional"

10.0
Helpful?