WillowWay168, Tranquility Family Home

Nice clean caravan, had plenty of kitchen utensils including an ait fryer that came in handy

There was nothing not to like

It was much bigger than I imagined and bright

Na

Parkdean resort itself

There was a hidden camera in the kitchen we had to cover up no mention about it or even any CCTV posters stating this. The double bed was very uncomfortable, the floors wasn’t cleaned there were tiny bits all over the carpets I went around to hoover. The radiators heat up as they should they just stayed warm barley heating up the caravan. When trying to put the heater on in the front room it then tripped all the electrics so we couldn’t have any extra warmth and it was very cold and windy when we stayed. Hot water didn’t stay hot it was changing from hot to cold. No pre info on how to get the keys once arrived had to sit around and get hold of the host to find out what’s what and they sent it in a message after calling a couple of times. Nothing good about this stay at all.

Lovely & clean & perfect location, so close to everything.

Spacious, chalet, plenty of room for 4 adults and 2 dogs

The caravan was well laid out and had lots of added extras. We found the colour scheme very bland and boring. Not happy and uplifting. The double bedroom with ensuite was great.

We came down in our van and were told by security that we could not enter the site with the van. The security guy was not rude, but to be told that we could not bring the van in and that we would have to park somewhere off site, put us on a huge downer for the start of the holiday. We were told the rule applied to camper vans - we do not have a camper van. It is a van with shelves . At first, all we could think of , was how we were going to be able to transport our food and clothing to the caravan. Fortunately the manager was called for, and the situation had a favourable outcome for us. Sadly that first encounter left a lasting impression. Starting a holiday with conflict was not a good look ! We had no prior warning of this rule. Also we could see other vans on site. It made no sense.

De locatie op het park was ideaal. Lekker vooraan, niet te dicht bij de drukte van restaurant en winkel en ondanks dichtbij receptie aan een rustig straatje. In minder dan 10 minuten sta je op het strand. De caravan was schoon, keuken goed uitgerust en erg ruim. We hebben verder geen gebruik gemaakt van faciliteiten op het park. Fijn dat er altijd iemand staat om de toegangspoort open te maken. Ook de locatie van het park was prettig. Niet te lang rijden nog na aankomst in Dover. En toch ook dicht genoeg bij Seven Sisters en leuke plaatsen om te bezoeken.

We hadden voor 5 personen geboekt. Helaas lagen er geen instructies en beddengoed voor de slaapbank klaar. Zelf de caravan heel goed moeten doorzoeken om nog ergens een deken te vinden. Allemaal wel gelukt, en het had vast ook door contact met de verhuurder gekund. Maar als je kinderen in bed wil leggen is berichtjes sturen via booking.com niet een handige weg.