Staybridge Suites Houston - IAH Airport by IHG

Food

Food

Food

Anna was great at the front desk from check in to check out. Breakfast was nice.

The manager was not a friendly attitude. Did not care for him. The only eggs available had cheese in them I am allergic to cheese. The room was hot and uncomfortable was offered another room but came back late and was too tired to move rooms

The room was very spacious and well equipped.

The furniture is dated, and the common areas are not the cleanest. The shuttle service is okay, but the process wasn’t very clear from the Booking description. I contacted the staff twice through Booking for more information but didn’t get a reply, so I had to call once I arrived at the airport to arrange the service. I then had to walk to a different terminal and wait quite a long time for the shuttle. While the staff member on the phone was very helpful, I would have appreciated arranging everything earlier. Also, the hotel is not that close to the airport: the drive was around 10-15 minutes.

everything

nothing