Staybridge Suites Houston - IAH Airport by IHG

Anthony was great.

All good

The lay out of the room

The room had roaches on the counter top and crawling on the walls. They give me another one. I had to go get more bed sheets because the ones on the bed had stain on it.

The atmosphere, just right off the interstate

Nothing

MOMS PLEASE BE AWARE : The management has stated that if they provide your meals, you must eat them in the designated dining areas, even if your room has a kitchen or dining space. Only food you personally purchase is allowed to be eaten in your room. Honestly, this made it hard for me as a mom since I know my children have certain behavioral issues like autism and ADHD … eating in my room, allows me to control them in a more personal/ closed off environment… this rule needs to be made clear before anyone works with this hotel, please add this to your website) …

The fact that I could not eat my breakfast in the space that I paid for (I didn’t understand the rule. It was not very happy with the idea that breakfast came with stipulations and you had to eat where they said to eat at or no free breakfast) — the only food that could be eaten in your room, which had a kitchen and a full refrigerator as well as a stove top was the food that you brought in with your own money. As a mom, I really was relying on the free breakfast, but it came with stipulations of not not being able to eat in the security of my room when I know I’m able to control my children and that environment then this was a very poor experience… on top of that certain utilities in my room were not functional for example the microwave I had to go back-and-forth downstairs to use the staffing microwave because mine was not working.

a beautiful room with a lot of space and nice staff and the breakfast was great

there's nothing i could truly complain about