Artistry in Bloom penthouse Retreat in Air Residence Makati Blazing fast 300 Mbps Air

Clean, great staff.

Elevators-long waits, crowded, poor ventilation. Check-in difficult. Condo owner should have provided the document the receptionist wanted before I arrived, instead it took too long to get it sorted. I tried to book a 2 night stay, through Booking.com, but couldn't. Ended up reserving two separate stays and was stressed whether I needed to check out/back in and whether I simply left my stuff in the same room. I settled on trying the leave stuff and it worked, but stressful.

The owner/ host is not accomodating at all. We always book staycations like this, but he/she was the only one who made us pay for a minor change in the authorization letter. Never experienced anything like it. We didn't want to be inconvenienced so of course, we paid for it, but definitely unnecessary. And even after paying for it, the host made us wait hours before he even send us the letter. Also, the host lacks warmth and hospitality, not even professional. Will go back to this place but not this specific unit. Never again. Another concern is after you finish the booking, he instructs that you contact him/her via WhatsApp. Too much hassle. Not clean. The bathroom smells even after we bought and placed deodorizers. There's a lot of small roaches in the cabinets, the bathroom, it's just not as clean as you'd expect it to be. Not looking for a squeaky clean place, but at least be tidy enough. Also, this place was advertised with free massage, not true in the slightest.

The restroom is not yet fixed when we arrived. Toilet was leaking, bidet was spraying everywhere. They tried to have it fixed but did not work. We had to use toilet from facilities outside. We only got an offer to be transferred to another unit during the check out date, which was ridiculous.

Location

Dirty, bugs life and death all over the place. No toilet paper, toilet flush was not working probably. Employees from Air residences not friendly or helpful.

It was a hotel room.

Unnecessary check-in procedure (contact 'host' via Whatsapp, send pic of Passport, get back 'confirmation letter', show to desk clerk). No housekeeping. Room door code too simple for comfort. Toilet broke first day and no one fixed it.

The mall on the ground floor is an advantage. Save More saved me time in finding practically what I needed for my two nights stay.

There was a mix-up in the issuance of the Authorization Letter by the property manager. The Indian manager, Tom, seemed to find it hard to understand simple english. He had no empathy for travellers and was not accommodating request. The room had plenty of bugs all over. It needs a pest controller to do the job eliminating those pesky bugs. The T&B smells pungent and the strong odor was coming from the drain pipes. Bad plumbing. The view is good but the room has No balcony. Don't believe the ad about free massage. There is No truth to the very fast internet of 200Mbps. It's just around 50Mbps. The room description is not suited. There is No blooming artistry in there.

Centrally located and easy to find. It had Netflix and the bedroom was bright and felt cleaner than the rest of the place.

Elevators are hot going up and same with hallways to condo. The bathroom had a strong pee smell and I found numerous cockroaches and killed probably about 12 of them ranging from small to a normal size one. Mostly located in living room and kitchen. Saw one in the bathroom m, in the fridge, in bedroom, table, and wall. Did Lyn feel comfortable cooking or using any utensils or showering. Also there were no paper towels or small towels to wipe down counter or pick up roaches I killed.