Le Clervaux Boutique Hotel & Spa

Tout étais correct

Le personnelle pas agréable , la fuite de la Clim qui a fais du bruit toute la nuit

La chambre et le lit. La piscine avec zones à bulles. Les petit-déjeuners buffet.

Divers petits détails dans le service du resto le soir. La bouteille de vin blanc arrivé tiède, par exemple, qui a dû rafraichir dans le seau à glace.

Large room and very comfortable

Breakfast was pretty average

die Suiten waren stilvoll.

1. Sehr lange Wartezeiten für einen Kaffee. Personal liess einem sitzen, würdigte einen keines Blickes. Nach der Bestellaufnahme ging es nochmals 3/4 Std. bis endlich der Kaffee kam. 2. Kellner schlecht informiert: der erste Kellner versprach Kuchen zum Kaffee, der zweite wusste nichts von Kuchen. 3. Pool Öffnungszeit erst um 10.00h! Viel zu spät!Als Vielgereiste kann ich überall meinen Morgenschwumm um 6.00 oder 7.00 machen. Es macht den Anschein, als will man Reinigungskosten versparen, wenn der Gast nur beschränkten Eintritt in den Pool hat. Und das alles in einem 4 Sterne Haus.

Zeer comfortabele buitengewoon luxueuse suite ( waarschijnlijk een upgrade). Voortreffelijk ontbijt. Prachtige omgeving.

Het uitzicht. We keken recht bij de overburen binnen en er was geen vitrage

Emplacement, chambre, petit déjeuner, accueil, local vélo sécurisé

Déco un peu vétuste, service bar

The room was very nice and the bed was very comfortable. Everything was modern and new. We had the exact room as the one we have booked. The view in the morning was also nice and the room had everything you needed. The location of the hotel was also very nice and the restaurant was very big and spacious.

We have experienced difficulties to find the parking lot of the hotel. Upon our arrival no one has told us that there is some reconstruction work in the town that makes the access of the parking lot and the access of Clervaux in general much more elaborate than it normally is. This was very, very unpleasant because we lost 30 minutes in searching for the road to the hotel and then the parking lot of the hotel. These things are happening but the management of the hotel should have informed us about this situation and should have provided us with some instructions of how to reach the hotel and the parking and telling that there is some reconstruction going on. Also, when we have checked in, we were asked at the reception to pay a deposit for the room of 100 euro. It was the very first time we had to pay such a deposit. We got it back but it felt as a lack of trust. The breakfast was good and had some variety but the quality of some products could have been better for this price.