Capitalia Anzures Polanco

Wow! Capitalia apartments really exceeded all our expectations, this is honestly one of the best places I have ever stayed (and I’ve travelled a lot!) It is a beautifully presented apartment with everything you need for a comfortable stay. We work remotely and it was like home away from home and even extended our time here we loved it so much! The communal balcony area with gym and bbq area is stunning and a brilliant addition to our stay. To top it all off, communication throughout was outstanding- exceptional hospitality, cleanliness and extremely friendly and contentious security staff. I highly recommend!

Electronic door lock. Over eight days gad 3 different codes? It ended up causing us to be locked out of our room 2x, from 11am. Till 4pm! Took help from staff and office to understand the problem.

the staff Celedonio and Abel were outstanding !

The few and small recommendations are, adjust the shower drain cover, easier to use personal cleaning products, install heating system unit, the apartment was a little cold.

The apartment was in a nice area, not too busy, close enough to wherever we needed to go. The building had 24 security which were always helpful. The apartment and the building had all facilities we needed (the washing machine was a saviour!). I’m glad we stayed there instead of a hotel.

Overall a very pleasant stay. There were a couple of things like the unit was on the fourth floor and the hot water pressure in the shower was EXTREMELY low (reminded me of Seinfeld’s Shower Head episode). There was also an unpleasant sewage smell coming from the bathroom drain.

Very nice apartment. Spacious living area and well equipped kitchen. Very large and very comfortable bed. They guys on reception were very nice and helpful. Also plenty of parking spaces.

Walls were a bit thin and you could hear some noise from the street but it wasn't so bad as to disturb you or prevent you sleeping.

Quite new accommodation. Fully equipped room and amazing facilities. The security guard at the front door was adorable. Water and apples available at the lobby. We really enjoyed the welcome snack!

Our room was facing the street so it got a bit noisy sometimes… but nothing unbearable.