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8.4 / 10 Guest Rating

Luxe City Hot Tub: Urban Retreat

Ella Road, Norwich, gb

Luxe City Hot Tub: Urban Retreat - main view

About the Property

Luxurious Urban Retreat in Norwich

Garden Oasis: Step into a serene patio surrounded by lush garden views, perfect for relaxation and unwinding after a day of exploring the city.

Hot Tub Haven: Indulge in luxury with your very own hot tub, ideal for soaking away stress and enjoying a tranquil evening under the stars.

Convenient Location: Situated near key attractions like Norwich Railway Station and Norwich City Football Club, with easy access to the University of East Anglia, this urban retreat offers both comfort and convenience.

Experience the epitome of luxury and relaxation at Luxe City Hot Tub: Urban Retreat. Book your stay now for an unforgettable getaway!

Facilities & Amenities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Terrace
Hot tub/Jacuzzi
Non-smoking throughout
Staff adhere to local safety protocols
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

This property does not accommodate bachelor(ette) or similar parties. Managed by a private host A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

8.4
Excellent112 verified reviews
AI Summary

Guests highly rate the excellent service and frequently praise the great location.

Categories

Cleanliness7.5
Service9.0
Location9.0
Room Quality8.0
Amenities8.5
Value for Money8.5
Food and Beverage8.4
Overall Experience8.4

Select topics to read reviews

A
AbbygbGB
Verified booking
couple
Standard Room
Stayed in Jun 16, 2026

"It’s ok. Not luxe."

6.0

Hot tub and garden nice, comfy bed.

Even though a strong smell of mould was reported on reviews from a year ago there is still extremely strong smell of damp and mould in this property. The hot tub had dirt in the bottom. The draws in the bedroom had hairs in and the kitchen cupboards were also dirty. Dirty mugs. Also had 2 friends over for 3/4 hours during the day and got asked for them to ‘leave immediately’ even though this is no where stated in the policies. No shampoo, no tea just green tea, no coffee, old sugar which is abit hard. Definitely no bath robes or slippers which was the ‘nice touch’ they advised they do for their guests. Someone blood on a bed pillow, 2 day out of date milk left for us. Would’ve been great if all of this wasn’t misadvised.

Helpful?
S
sahidgbGB
Verified booking
solo_traveller
Standard Room
Stayed in Jun 12, 2026

"Exceptional"

10.0
Helpful?
B
BarrettgbGB
Verified booking
couple
Standard Room
Stayed in Jun 11, 2026

"Exceptional"

9.0
Helpful?
M
MaiziegbGB
Verified booking
couple
Standard Room
Stayed in Jun 2, 2026

"We made the most of the amenities and regardless of the downfalls we still enjoyed our stay!"

6.0

The decor. The design.

Very hot in the property, given its summer but the air con provided achieved no relief. The Netflix wasn’t paid for so wasn’t an asset which was a selling point for the booking. The bed was very small and flimsy and only one pillow was provided per person which resulted in us having to purchase extra for our stay. The shower would flood the bathroom after only 2 minutes of use. The hot tub was a bit filthy, given it’s regularly used but would have been much more enjoyed if it had been recently cleaned before our visit.

Helpful?
R
RileygbGB
Verified booking
couple
Standard Room
Stayed in May 9, 2026

"not worth it"

1.0

nothing, it was dirty, smelt bad, damp, bathroom light and extractor fan doesn’t work, food was left in the cupboards, open pasta packets

it was dirty, smelt bad and just wasn’t nice

Helpful?
M
MelissagbGB
Verified booking
couple
Standard Room
Stayed in May 6, 2026

"Exceptional"

10.0
Helpful?
S
SpendlovegbGB
Verified booking
couple
Standard Room
Stayed in Apr 20, 2026

"Good"

1.0

Nothing

The fact I was double booked yet again with booking.com

Helpful?
A
AlistairgbGB
Verified booking
solo_traveller
Standard Room
Stayed in Apr 16, 2026

"Good"

6.0
Helpful?
K
KamilagbGB
Verified booking
couple
Standard Room
Stayed in Apr 15, 2026

"Do not recommend"

4.0

Hot tub was amazing as well as location

Where to start: It was dirty in kitchen, I was hoping to cook something but I would have to wash every single dish to be able to do it. Bedding was stained and do not looked clean, didn’t smell nice Host promised to supply slippers, shampoo and conditioner- non of this was there. Light in bathroom was broken - so we showered in the dark Wouldn’t recommend it to anyone

Helpful?
K
KitleygbGB
Verified booking
couple
Standard Room
Stayed in Apr 6, 2026

"Very Good"

7.0

Lovely little air bnb, cute interior. Hot tub was amazing

When we got there it didn't seem like the bedding had been changed but jordan was quick to sort out this issue. Can here the people living upstairs walking around but wasn't to noisy.

Helpful?