Spacious 3 Bedroom Home with Garden in Farnham

הבית עצמו טוב . יש חניה

זאת הפעם השניה שלנו באותו מקום השנה הנוכחית. לא יהיה לנו מים חמים במשך 3 ימים להתקלח. רק ביום השלישי בערב הגיע טכנאי לסדר את התקלות. בנוסף לא יכולנו להתחבר לWIFI הקשנו את הסיסמה ולא קיבל. דברנו אם בעלי המקום שלחו אותנו לשירות הם שכחו שזה המקום שלהם . האינטרנט גם התנתק מספר פעמים. מה שהכי מעצבן זה השירות ממנהלי המקום 1. לא הצלחנו לעשות ציק אין בקישור ששלחו לנו מאחר והייתה תקלה באתר שלהם. לאחר 3 ימים עשינו זאת בטלפון. 2. היינו צריכים לרוץ אחריהם על מנת לקבל הנחיות לכניסה לבית כולל הקוד למפתח. 3. כמובן שלא קיבלנו את הסיסמה ל WIFI. ושוב לרוץ אחריהם.

We had issues with the only bathroom from arrival, it took 4 calls and emails to get help which meant flushing the toilet with a bucket for 4 days! The kitchen smells mouldy. The lounge covers are really stained. The lack of care from the property managers was the worst part of the stay.

nothing

be careful , these People are fraud , they took your credit card details and take money after 15 days on the name of some demage , I booked this house through Booking.com and had a very bad experience. Two weeks after I had already checked out and returned home, the property owners charged 500€ from my card claiming that I broke the sink. This is absolutely false – the sink was already damaged when I arrived. This feels like a scam to take money from guests after they leave, when they cannot defend themselves. I was shocked and extremely disappointed by this dishonest behavior. I strongly advise future travelers to avoid this property. The owners are not trustworthy, and you risk losing your money for damages you never caused.

Nothing. They cancelled our stay and haven’t send the refund back after two months?!!

Do not book here

Cosy house which was able to accommodate our family of 6 travelling together.

1 toilet is challenging if you travel with a bigger group due to all the waiting time needed to use the toilet. And toilet flush is not working well and hard to flush properly.

True to pictures, clean, comfortable

Kitchen was not very well equipped. Had to buy more mugs and there were not really any cooking equipment. Communication was not very good at all. My messages went unanswered and my payment was not recorded. Place advertised a travel crib at time of booking but then there was not one available. Guest manual QR code was for a different property. Toilet flush didn’t work very well, called the number available and requested a plumber. They said they’d send one over but never did.

Location was good

No shower curtain in property, no oven gloves in kitchen, and all the kitchen knives were blunt. We were not sent instructions on how to enter the property and had to ring up to request them. The cleaning cupboard had been left unlocked when we arrived, and the heating had been left on (in May) so it was very warm in the property.

Fresh linen, towels and clean kitchen equipment

Toilet and bathroom let the property down. After seeing a number of reviews mentioning the toilet not flushing properly, I would have expected it to be resolved. It is not yet fixed and was a negative on the overall experience