The Cromwell, A Caesars Destination

I loved the bedroom shower

I loved how friendly staff was

The mattress was comfortable but not a King Size as advertised.

The room was extremely disgusting and outdated and did not meet the standards in which were advertised and definitely did not meet standards for the rate I was charged. The hotel (because it’s not a resort) needs to shut down until it is completely renovated and sanitized with deep cleaning for mold removal as well.

Location

The rooms were so dark. No complimentary water. Not at all to our expectations.

Location was super!! Close to many other venues

I enjoyed the view from our room

Location is good - opposite the Bellagio but smaller and without the crowds. Easy to access the Strip. Rooms large and comfortable - great bed and nice bathroom (good shower).

Room was quite dark. Access to the pool was ridiculously difficult and confrontational. Nothing is included - additional costs at every turn. Resort fee

I did not like at all.

In the room was dust on the lamp and the corners of the beds. First of all you did not take any snack nuts or other staff maybe there works sensors even if you touch not to eat it shows that you take and they want to charge money. 54$ for charging your phone in the room. The AC did not work we froze though I told them to fix it and they gave me additional blanket. The shower was the water was not strong enough. If you use the coffee maker but you don’t use their coffee even your own coffee just you need hot water 11$ for coffee maker they charged. Never again this hotel. 5 star hotel no toothpaste no toothbrush no slippers for one use. No breakfast. 5 star hotel😂