Shoreline Stays, Family Caravan, Withernsea, Newly Managed

Quiet location but a long way from the facilities despite it apprearing closer on the map

Poor state of decor throughout, damage to lots of things, shelf hanging off, 1 bulb missing from every light, table dangerous (swayed when touched), unconnected sink in bathroom. Toilet rool holder broken and belowm shower water damaged. Power trips when a couple of item used. Terrible repair to toilet door. Power for TV run off a coil extension from other side of lounge area. Sofa and stool were stained and there were only 3 chairs. Little usuable cupboard space. Outside lights didn't work. CHeckout time is too early 9am doesn;t allow time for breakfast and to pack up etc without egtting up very early. Lacking instructions for appliances and TV

nothing

Upon arrival, we found the property in an appalling condition. We had to clean parts of it ourselves because it was that dirty. The oven was filthy with melted food stuck inside, dust and dirt were visible under the mattresses, and one of the mattresses even had what looked like cigarette burns. There was also a strong smell of weed coming from one of the bedrooms. Additionally, no toilet roll was supplied — which was not stated anywhere in the booking details. The entire caravan appeared to be rotting due to damp, creating a very unpleasant and unhealthy environment.

It was clean but smelt badly of curry

No heating the electric heaters did nothing so was told to use the gas fire but it had no gas in it when messaged the host was told to warm up around the hob. The TV didn't work without WiFi when ask the host she said no it needs WiFi and wouldn't share the password. She was very rude and excused being freezing no gas and no TV stating 'we gave you a Christmas tree out of our own money' after freezing Christmas eve and Christmas morning we left early and only stayed one night. Asked for a £75 security deposit that would be returned after 3 days a week later we had to ask for it twice. Answer to everything was 'we don't live local so can't help/advice/fix. Was only told the day before we arrived that the roof had a leak if it rained and the bathroom sink wasn't plumbed in told us this was a recent issue but the guess book had these issues dating back months. Extension wires everywhere couldn't had an electric heater and kettle on at the same time as it tripped the electric and had to go outside to fix it. Absolute health and safety nightmare on top of being freezing and smelly!

nice and cosy deco was nice everything needed from home to home beds comfy great prime movies to watch and netflix short trip to the beach and a short drive to kilnsea

everything was lovely

Fabulous location, lovely caravan, a shop, a restaurant, arcades, and entertainment all there. Close to the sea and a short drive to the town. Can't fault it, home from home. We loved it

Nothing!

Loved the caravan was so homely and cosy,brilliant location right near the local town,owners was easy to contact and easy to communicate with would recommend this caravan,thank you sean and family 😊

there was a smell from sink in toilet cable running on floor a concern if kids stay needs putting in trunking or a cable tidy and fastening to wall needs t l c in places no thought gone into key box with somebody with bad knees as I have struggled to get on floor and to get back up and by the time I got my things into van I was drenched as stom Amy was around