Tempo Heritage Resort & Spa

They charged money for two double rooms but gave only two single rooms

The staff was so cordial,, they helped me arrange birthday cake ... very well done. Nice view from the pool.. so opt for view ahead of ur booking

Every thing is good.

Every thing is good

This was one of the most disappointing stays I have ever experienced. The property did not match the expectations created by the listing. Several aspects of the accommodation, including cleanliness, maintenance, and overall comfort, were far below acceptable standards. What was even more frustrating was the proprietor’s attitude when concerns were raised. Instead of acknowledging the issues and attempting to resolve them, the response was defensive, dismissive, and at times discourteous. Genuine guest feedback appeared to be ignored rather than addressed A pleasant stay depends not only on the accommodation itself but also on how concerns are handled. Unfortunately, both the property’s management and the support received fell well short of expectations. Based on my experience, I would not recommend this property and would advise future guests to carefully review recent feedback before making a reservation.

I am equally disappointed with the handling of this matter through Booking.com. Despite reporting the issues encountered during the stay, the support process was slow and did not provide a satisfactory resolution. As a customer, I expected better assistance and accountability when a property fails to deliver the service.

This property is very Nice for a family stay . All facilities are outstanding. The rate is also very reasonable. Staff's behaviour is very Nice

Nothing