Hotel Lagoon - Pet Friendly

The only thing that was a positive in this place was the breakfast, that was the ONLY thing that was the same as shown in the picture. The breakfast wasn't bad. The taste was satisfactory.

The room was HORRIBLE, my husband needs to sleep with a cpap machine. My family and I traveled all day and just wanted to charge our phones and rest. When we entered the room it somewhat appeared clean. It had four wall outlets, NONE of them were functional. It was a fight with the staff to change the room to another, they said they would find an extention cord so I said I want a refund. It was then finally, they agreed to change the room. The other room turned out worst. Yes the wall outlet was working but the bathroom smelled really horrible and that horrid odor filled the entire room. Then the entire bathroom walls were covered in mold. Mien it was a real horrible experience. We had paid for two nights, but the next morning, we took our lost and just left, we couldn't bare to stay another night.

Muy limpio y bonito,deberían de tener servicio para comprar algo porque no hay nada cerca y está, retirado del centro de Chetumal, pero muy tranquilo el lugar y la zona caminando a Belice...😊

Un poco más de mantenimiento al hotel en gral..y a la alberca también..

The lagoon. I even saw a huge iguana!

It’s old and outdated.

La ubicacion y lo accesible y que es familiar

Se ve muy abandomado y descuidado y le falta mantenimiento a las instalaciones

Cercanía con frontera

Olor del baño

La vista es bonita.

Sus instalaciones están muy descuidadas,principalmente el baño,además de no tener cobijas o algo por el estilo.

Viene desayuno incluido en el paquete y estaba muy bueno

El lugar no era lo que esperaba

breakfast was good. The room was big, air conditioner worked well and kept us cool. We had a little dog and the hotel´s outdoor area was very nice to walk my dog.

The mosquitoes were able to come in through the cracks in the door. The shower sliding door was difficult to close and water wet the floor. There was not an extra towel to put on the floor. Water pressure was not strong.

Very nice and comfortable. Very friendly staff, I will come back to this place. Definitely!!!!

Everything thing was walking distance Nice restaurants and stores in the mall