Pets friendly apartment, Next to the Marina and Arroyo de la Miel

La instalación de la piscina

Estaba lleno de cucarachas, había mucha humedad.Y los baños le faltaba limpieza.En las fotos ponen una solo cama individual y realmente hay literas infantiles incomodas x un adulto.En la cama de matrimonio nos colocaron dos remendios de sábanas individuales

tout était super

les moustiques

Localización, limpio y muy bonito decorado

Había un problema de una tubería rota en la cocina pero vinieron rápido a intentar solucionarlo

Location

We stayed in this apartment for a weekend as a group of 5 friends. On arrival, we noticed several issues that were disappointing and didn’t match the listing or expectations. There was a wet puddle near the dishwasher when we arrived, possibly from a leak, because of this we avoided using the dishwasher for the entire weekend, just incase it made things worse. Both the indoor and outdoor dining areas only had 4 chairs, despite the listing stating it accommodates 6 guests. The sofa bed, which we needed for sleeping arrangements, was broken and unstable making it uncomfortable and unsafe to use, it also hadn’t been properly cleaned, as the sheets were covered in crumbs Luckily there was a spare sheet and pillow case in the wardrobe of the master bedroom so we could change them, but that is definitely not something we should have to do. Additionally, one of the towels provided had visible makeup stains on it upon arrival, and I ended up vacuuming the bathroom floor shortly after we arrived because there were hairs on the floor and in the shower. To top it off, we found a large cockroach in the en suite. The water temperature was also a big problem, it was either scalding hot or freezing cold with no in between so showers were very uncomfortable. Despite these issues, we initially decided not to complain as we understood that it was a budget friendly stay and didn’t want to cause any trouble as all in all we had a lovely weekend. However, we were quite disappointed when the host later informed us they would be deducting £30 from our deposit due to some hair dye stains on 2 towels. While we understand and are happy to pay for replacements if needed, £30 for 2 small plain white hand/hair towels feels rather unreasonable especially considering the poor cleanliness and maintenance we encountered when we arrived. This place has potential, but the cleanliness and accuracy of the listing need serious improvement.

El tamaño de la casa está muy bien, y el silencio que hay en la comunidad. Las almoadas son muy cómodas, el aire acondicionado y el televisor en la habitación es estupendo. Los grifos de la ducha que tienen varias posiciones que esta muy bien. La atención de la muchacha de recepción es muy buenas pero muy pocas soluciones da. La piscina está casi siempre sola y es muy tranquila. No tiene socorrista y cierra muy tarde.

Pues mira no me gusto nada que la hora la teníamos a las 15 y después de pedir que me la pusieran a las 14 no solo no me dejaron entar a las 14 sino que cuando iba a entar a las 15 me dijeron que no podía entar hasta las 16 y encima entramos con la persona de limpieza hay que encima es pésima limpiando y no tuvieron ni el detalle de compensarme dándome la hora de salida a las 12 en vez de las 11. La puerta principal de acceso a la vivienda está rota y ni cierra. El televisor del cuarto la noche que llegamos estaba averiado menos mal que vino jose un hombre de mantenimiento y me lo soluciono muchísimas gracias a él pude ver el tv por la noche

Positive: My daughter and family stayed, this is their review. We had a very enjoyable stay, the property was very spacious and the interior was fantastic. It provided a modern vibe but felt homely. We were impressed how there were little things left to use for example shampoo, DVDs to watch, laundry detergent, and even a football for my daughter to kick around outside. The pool was beautiful we made full use of this and it was completely empty every time we used it. I think the pool opened on May 10th only 4 days before we got there so keep this in mind when booking. The beds were comfy, the air con was great and we easily got a car space every single time, so many spaces. Whenever we messaged the host, we got immediate responses which was reliable. The beach was a 10 minute walk and other reviews complained there was a steep hill but my 3.5 year old daughter managed it! We loved how it was so close to everything we needed. We especially enjoyed a walk to the marina and shops around the corner with a local kids area park! We definitely enjoyed our stay.

Negative: While the apartment had many positives, we did want to mention a few things that affected our stay from a safety perspective. The second bedroom, which our child used, had a window that didn’t lock properly - it seemed to be broken. Although there was a shutter that could be lowered over it, we still felt uneasy at night and didn’t sleep as well because of that concern. Additionally, there were two entrance doors, but neither of them locked securely. The small gate at the front also didn’t close properly and would bang in the wind during the night - we ended up placing a chair against it to stop the noise and feel more secure. For families with young children, it would definitely give more peace of mind if these safety issues were addressed given this property is on ground floor.