Torel Quinta da Vacaria - Douro Valley

Excellent facility n you can spend whole day in the property.

Poor value for money There are way better places in Douro Valley at a lower price point. Even after being open more than a year it feels like it still has teething problems. Staff is not trained properly. Very slow service; music playing outside our room from the pool at night; sloppy turndown service (they left the ironing board in the room despite promising to take it away); they put our bags in the wrong room; cigarette burns in the patio furniture; one analogue key instead of digital means one person is always without a key (and by the way, the door doesn’t automatically lock when closed so you have to manually lock your door at night). On the plus side, the view is stunning; the pool wonderful; the restaurant is excellent and the rooms are very clean and comfortable

Torel Quinta da Vacaria was the most beautiful and best stay in Douro Valley. The hotel was an architectural marvel, with its state of the art spa to the most spectacular views of the river. But the best part was its amazing staff and impecable service. This had been one of the best hotels we have stayed in the world and we HIGHLY recommend it.

Quinta da Vacaria was absolutely wonderful. The views from the hotel of the Douro terrain is magical. The staff is friendly and helpful which makes the visit extra special. An added bonus is the wine making facility on the property. We enjoyed a tour of the winery and tasted their wines in the perfect setting.

Beautiful hotel decor, stunning spa and pool area. Views are stunning over the valley. Staff very helpful. The only thing we were in duplex room which was annoying on two floors, didn’t feel comfortable and didn’t flow well and lack or storage for clothes. Also the casual dining options was very limited.

Toda estrutura magnífica e funcionários extremamente gentis!!

It was an amazing stay and the whole staff was in sticks to give to the perfect time every day

We were so grateful to be accommodated with such a beautiful room—Room 8 was truly lovely. Sergio, Johnny, Jorge, the ladies at the front desk, and every single staff member we interacted with were incredibly kind and welcoming. You all made our stay so special, and I will always recommend this location. Thank you for such a wonderful experience!

We had an incredible time at the hotel. The staff went above and beyond to make us feel like family. Very accommodating for our young son. We used the babysitting service and would highly recommend for any family visiting Douro Valley.

We have stayed at Torel for two nights in July. This was a to celebrate special occasion and it was worth it. The hotel is on hills where the Douro (Port) wine grapes are cultivated and it has a beautiful view of this world heritage site. The room is very comfortable. The hotel has two restaurants. Both are good but the smaller one (Schisto) is a really good (soon to be)Michelin star restaurant. Really worth the experience.