Siente Madrid para 3, al pie de Gran Vía E2

Only the location everything else horrible.

I would not recommend this apartment to anyone considering a stay. My recent experience was highly disappointing and uncomfortable due to numerous issues with both the apartment’s condition and the unprofessionalism of the owners. To begin with, the lift has been broken since October 1st, as confirmed by other tenants, yet we were not informed before our arrival. This lack of transparency was particularly unacceptable because the apartment is on the 6th floor, and my mother, who is recovering from a blood clot in her leg, had significant difficulty navigating the stairs. The absence of elevator access severely impacted her comfort and disrupted our weekend, as each trip up and down was a struggle. This is basic information that should have been communicated in advance, especially to guests who may have mobility concerns. Furthermore, the sofa bed is not suitable for sleeping at all. It’s essentially just a cushion on the floor, providing no support or comfort, which is completely inadequate for a third guest. For an apartment listed as accommodating three people, having only one actual bed and an unsuitable sofa bed is misleading. Additionally, the shower was clogged and flooded quickly, making it uncomfortable to use, and the shower door was broken upon our arrival, adding to the list of issues. Given these circumstances, I would have expected at lceast a partial refund or a late check-out as compensation for the inconvenience. However, this was not offered, nor did the owners show any accountability for these problems. I will also be raising these concerns with Booking.com so future guests are aware. I strongly advise anyone looking for a comfortable, hassle-free stay to consider other options, as this apartment does not meet basic expectations for comfort or transparency.

I liked that the apartment is in the city center

problems with the toilet not flushing properly. the elevator does not work, and the apartment is on the 6th floor, it is inconvenient with suitcases there is an unpleasant smell in the corner of the living room, it is very messy shower problems, the apartment is unlocked strangely, there is no door handle, the keys are attached to the door