2 bedroom flat close to Manchester City, Manchester City stadium and Coop Arena

She rang us 45 minutes before we were meant to check in to say there’s plumbing issues in the property so we can’t go but she’s got another house for us! This felt quite weird. The other property was very run down and dirty and the carpet was coming apart on the stairs which was very dangerous especially for me as a disabled guest.

It’s a scam staff ask more money on arrival if you cannot arrange it no chance you can stay it’s a real fraud.

Staff ask more money on arrival if you cannot manage it they will cancel your booking and money not refunded policy became booking here

Host was very helpful and quick to reply when contacted. Very good stay for a birthday trip and good location

Very clean and everything we needed

Bed was rock hard and a smell in the property

The worst place I’ve ever stayed in!!

Dirty and disgusting. We were expected to stay on the dirty and stained mattress. No communication from the property after I’ve sent them the pictures of the mattress. Booking.com did not help either (!!!) saying the owners refuse any compensation. I doubt anyone from booking.com would put their head down on that mattress and sleep. Massive let down for a customer of more than 10 years.

We had plenty of space. The owners were good at communicating with us.

The last minute change of location. No plug for kitchen sink. Lots of rubbish built up in back garden.

The 2 bedroom apartment was not 2 bedroom, only 1, landlord outside told us he managed and not booking.com. Area felt very unsafe. We refused to stay.

Everything