Casa Ceiba Huatulco - Adults Only

The pool and the view. Thank you to the lady who goodbye our stay, was really helpful, and give us our breakfast for to go.

Some of the staff members were not present or helpful, we arrived really tired and they didn’t offer help with our luggage. The menu was good but limited,

It is a fantastic place! It is very calm and peaceful. The food is good and the staff is very kind

The only things to say are that the WiFi is not the best and the beach is not super close.

Beautiful bay view. Pool was lovely, staff was amazing.

To be fair about our rating, it did rain all five days we stayed, so we were a bit stymied by the weather. But we did have the villa to ourselves most of the time, and the main pool area all of the time. The included breakfast was good (fresh fruit, yoghurt, granola, but if you wanted anything else it was al a carte. We ate most of our dinners at the restaurant because we didn't feel like going out in the rain, and we had some major issues with the food on the night of our anniversary, but the night manager really took care of us by comping our meal. (They were also exterminating the kitchen the next morning, and it seems like the cook might have pitched a fit that night.) A lot of the time the dishes we wanted to order were not available, but probably because the hotel was pretty empty. Our main waitress was new but she was very attentive and gracious. I noticed that another one of the waitresses just sat looking at her phone most of the time. The drinks were kind of hit or miss. Good pina coladas but margaritas were so-so. We had rented the honeymoon suite since we were celebrating our anniversary, but we really didn't use the private pool (because it's not really private). The room was very noisy because you could hear all of the noise from the common areas overhead. Even when the restaurant was empty, they had loud disco music blaring. We did ask them to change the style of music to something more soothing since we were the only ones there most of the time. The manager took care of it right away. The guacamole was delicious, we had some almost every day in the afternoon!

The lack of food availability, the so-so drinks, the loud music. Wasn't happy that our room was noisy and our private pool wasn't private. The bartender stands right above you at the main pool area. The chefs were hit and miss with the dinners. Would have loved to see more authentic Mexican cuisine instead of international dishes. The road to access the property was completely full of pot-holes.

Huatulco has a large number of huge resorts often with all in deals and if thats what you want dont choose this property. But if you want a perfect small hotel with a fantastic staff just off the beaten track with a perfect small beach nearby then this is for you. We loved it and the staff could not have done anything more to make our stay more comfortable or stress free. Fantastic location to explore the area then pop back to the hotel for peace and quiet.

Nothing

It was very quiet. Beautiful suite. The views were incredible and the sunrises were breathtaking. It’s a great place to chill out. The staff was wonderful. They let me free snorkel equipment which was great.

Very remote. No beaches nearby. Had to take taxis every day to get anywhere. The restaurant was very limited in its menu options. The breakfast is pretty skimpy. A fruit plate with a tiny bit of yogurt and granola and a single piece of toast or a pastry. I asked the front desk if it was possible to pay the 10 extra pesos to get pancakes and she said no. I was there for six days, and luckily the chef took pity on me and gave me avocado toast one morning and a sandwich the next. They really need to be more flexible about the breakfast options. The free breakfast is worth 180 pesos so why not let people pay the extra to get what they want.

Comfort. Parking. Good Wifi. Friendliness of the staff. View of the Ocean. Buena Onda💓

It's hard to find something we didn't like...we had our own car, but many taxis are available if you don't...it's away from the party and noise of the city, but easy to visit those as well.

Cozy, well preserved place

Not easy doing down to the beach Not good wifi in case you want to work

Staff was very accommodating and polite.

The AC didn't work and it was extremely hot that week. Far from town and difficult to get to.