Mirasurf Hotel & Waves

The attendant who helped me check-in was very helpful with everything. Everything else was very comfortable and convenient.

The property conditions and cleanness are excellent. The staff are friendly and are always willing to help. The room was totally insulated from noise so it was very quiet for a good night sleep. The only little thing I didn’t like is that they were stingy with towels. There were not enough towels. But other than that I highly recommend this hotel.

Location:The hotel's location in El Tunco is unbeatable. It's just a short stroll to the beautiful western side beach, where you can enjoy the sun, surf, and sand. On the flip side, it's directly on the main street, bustling with a variety of restaurants and cozy cafes. This prime spot offers the perfect blend of relaxation and vibrant local life. Hotel Condition:The hotel itself is brand new, with an inviting cleanliness that you notice from the moment you step in. Everything seems well-maintained, giving a fresh and modern feel. Amenities:One of the highlights was the outdoor lounge areas. These spaces are beautifully designed, providing a peaceful retreat where you can unwind after a day at the beach or simply enjoy the local climate with a drink in hand. The layout and comfort of these areas make them ideal for both socializing and solitude. Overall Experience:With its excellent location and the allure of a new, clean establishment, this hotel in El Tunco stands out. Whether you're there for the beach, the local cuisine, or both, this hotel is a fantastic choice for anyone looking to experience the best of what El Tunco has to offer.

Comfort:Unfortunately, the beds were extremely hard and uncomfortable, which significantly impacted our overall stay. A good night's sleep was elusive, which is a critical aspect of any hotel experience. Service:Service was a major letdown. It was painfully slow, with all orders being processed from a nearby hotel, leading to waits of up to 30 minutes for something as simple as an espresso. Even more frustrating was the intermittent absence of staff at the bar, with no assistance in sight when needed. Staff Interaction:A particularly disappointing incident involved the staff member named Kathy. When my son fell ill after breakfast and we urgently needed water, she refused to assist us. Later, she attempted to explain her inaction by claiming a misunderstanding, which did little to remedy the situation or our feelings about the service. Value for Money:This hotel was by far the most expensive option in El Tunco, yet the service was substandard at best. The high rates charged do not reflect the quality of service or guest experience provided. The expectation for luxury or even above-average service was not met, making the stay feel overpriced for what was offered. Overall Experience:This was a disappointing stay. The combination of uncomfortable accommodations, slow and sometimes absent service, and a particularly negative interaction with staff left much to be desired. For the price, one would expect a level of service and comfort that this hotel simply did not deliver. Unless significant improvements are made, we will not return.

Wow! Real luxury in El Salvador I stayed in may places and this was the only one I really felt extremely comfortable, cozy, clean! There is hot water The pools are excellent I also did a massage and was one of the best of my life!!! If you have the chance (and the money heheh) threat yourself staying here

The customer service overall in El Salvador is not the best. Don’t get me wrong, everyone is SUPER friendly. Just missing the real customer service resort treatment

I would like to start off by saying I’m a 22 year old full time worker who traveled here to visit my boyfriend’s country which I have done before. I have never left a message at any location here either, but this was bad. We actually decently enjoyed our stay up until the very end. It was an okay location and was not very dirty. However, my boyfriend ended up getting sick and slightly stained one of the towels that he attempted to clean even before we left as a courtesy. The property charged us $30 for staining the towels which I thought was absolutely absurd considering that towels used for cleaning up yourself and other things in a hotel room when they are dirty. We questioned them and even offered to go back up and clean the towels further (even though that seemed completely insane considering we paid $340 for a one night stay) and the cleaning people proceeded to refuse this and demanded $30 for two towels one of which had nothing on it. It was incredibly uncomfortable as well when they brought the towels down and proceeded to make my boyfriend examine the towels which again were barely stained (AND THEY ARE TOWELS THAT ARE USED FOR CLEANING YOURSELF AND OTHER HOTEL ROOM ITEMS). It was overall a very strange and uncomfortable experience that upset us enough we will absolutely never go back and could not recommend enough that you avoid this location unless you want to be afraid to make a single stain or mess in your hotel. Very disappointing.

Perfect place for a nice rest and beautiful place with the perfect view to la bocana wave. Definitely stay here it’s in el tunco but not in the middle of the crowd

Great location!

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Location, food and ample rooms.

I booked at last minute, staff was very welcoming and very nice, including staff from Boca Olas Resort they are so great, I enjoyed the entire stay , the whole place is clean and well maintained, room very spacious I definitely will come back, highly recommended