Ocean Edge Suites & Hotel Colombo

Nothing to say

During booking it was confirmed two single beds but when we checked in noted a double bed

The rooms are large and value for money but need some maintainance

Nothing

Poorly maintained

View ok, but bathroom not good very old model glasses not clean verry unconfortable

construction works are on process, swimming pool not available, gym not available, no propper instructions, kettle broken coffee machine broken, no iron room verry small coubord without hangers

Hotel location

I called to the hotel to check room available at night time since I wanted to find a good room. But the receptionist told me that the hotel fully booked even though I was explaining rooms are showing in booking. Com. I made the reservation and went to the hotel . Then she said , yes we have higher categories. It’s not professional at all. At the arrival there were 4 to 5 staffs around and nobody came to assist with luggage until I reach to the front seat with my own ( You can check your CCTV) . I paid LKR 40,000/- and the room I received was horrible. Dirty bedsheets , full of dust , washroom was dirty , no water provided . Then provided another room better than the previous one but it’s not worth for money which I paid. I have shown lots of places were full of dust to the staffs . I stayed in the same premises way back in 2017 or 2018 and it’s a disaster now .