The Westin Goa

Amazing hotel with facilities

All good

Super clean property, large rooms facing the swimming pool and the in water bar tables. Loved the entire set up of the reception area, staff is very polite, warm and welcoming. The Spa experience was great. On site restaurants had wide ranging food options for any body inlcuding people with dietary restrictions.

My stay left me with a negative impression. The only good things about the hotel are sleep and breakfast; everything else is poor. - Poor service - All the family activities advertised don't work. You have to beg for everything, find staff, remind people, etc. You even show up for some, and they're cancelled. - There are no staff at dinner, you're left to your own. - The pool is really small and uncomfortable. - They put some kind of tag on my suitcase that's hard to remove. I asked the manager to remove it. She scratched the edges and left it there, pretending it was there. - There really isn't much to do in the hotel, but its location makes it inconvenient to even get anywhere. That's why the hotel is mostly booked by business travelers for bed and breakfasts.

Clean, lively place with all facilities. Complimentary cocktails and snacks were a great touch.

The taxi union blocks app-based cabs, forcing overpriced rides at double rates. I had to walk 500 meters on the main road with all my luggage to reach my booked taxi. The hotel did nothing to help—clearly benefiting from this arrangement.