Randers residence Sankt Andreas - 2 room apartment

On arrival it turned out that the apartment had not been cleaned sufficiently, the beds had been slept in, there were still hairs in them. There was a wet towel hanging in the bathroom, there was a lot of hair in the shower drain and there was hardly any toilet paper. When I complained about the beds with pictures, the host indicated somewhat resignedly that he could do little about this because he was an hour's drive away. Or we had to walk an hour (!) to pick up the sheets somewhere (and then walk back for an hour). Unfortunately this was not an option for us, because we had to leave early the next day. So we slept in our sleeping bags. I expect a more active attitude from someone who rents out rooms, and that a host is closer if something turns out to be wrong. This led to a long and vexing conversation, in which I wondered whether these people understand that they claim to provide a service that they demonstrably and demonstrably do not provide. The pinnacle was that the landlord said that I had accepted the room as soon as I had checked in, while I immediately contacted the moment I entered the apartment and indicated that this was unacceptable. With great difficulty I have been promised that I will get half my money back, but so far I have not seen anything of that. Two weeks after he allegedly transferred the money, the host refuses to show a statement showing that he transferred the money. Now he tells me not to leave a review if I want a refund. I wouldn't go here. You spend a lot of time and effort trying to find a solution that can be arranged in an instant in a hotel with a lower price for a room. I read that other people have complaints about the neighbors, when we were there they also had a party with indeed a lot of slamming doors and shouting under the window. Perhaps this is less in winter. And you will survive with earplugs.

The location is convenient if you are in transit to Norway. The coffee machine is nice. There is a large refrigerator and a freezer. WiFi is good and easy to connect to.

On arrival it turned out that the apartment had not been cleaned sufficiently, the beds had been slept in, there were still hairs in them. There was a wet towel hanging in the bathroom, there was a lot of hair in the shower drain and there was hardly any toilet paper. When I complained about the beds with pictures, the host indicated somewhat resignedly that he could do little about this because he was an hour's drive away. Or we had to walk an hour (!) to pick up the sheets somewhere (and then walk back for an hour). Unfortunately this was not an option for us, because we had to leave early the next day. So we slept in our sleeping bags. I expect a more active attitude from someone who rents out rooms, and that a host is closer if something turns out to be wrong. This led to a long and vexing conversation, in which I wondered whether these people understand that they claim to provide a service that they demonstrably and demonstrably do not provide. The pinnacle was that the landlord said that I had accepted the room as soon as I had checked in, while I immediately contacted the moment I entered the apartment and indicated that this was unacceptable. With great difficulty I have been promised that I will get half my money back, but so far I have not seen anything of that. I wouldn't go here. If everything is okay, it's okay, but if something is wrong, you spend a lot of time and effort trying to find a solution that can be arranged in an instant in a hotel with a lower price for a room.

Easy parking, coffee machine available, equiped kitchen, comfortable apartment, nice decoration.

felt very homey and comfy, L sofa, smart TV, close parking, very clean and tidy

no microwave

Very good value for the money

nothing

Left over old food in fridge, TV not working, host was not willing to assist.

Nice place easy-to-use. Good parking. Very Clean. Coffee machine on place. Good kontakt

Some small things to fiks. pillows are not to comfortable