The Gather Inn Baguio - Burnham Park

The ambiance and location which is near the city center but a quiter place.

They need to check their facilities if its functioning well. But overall it was a great experience.

What I like the most about this property is that it was very near to burnham park and other restaurants like Canto. I also like that they have a 24/7 coffee shop since me and my siblings got to bond together at night.

What I didn't like about is first their customer service. I called at night to ask if we can check-in early in the morning since we wanted to maximize our time and stay in baguio. This is our "extended" stay in baguio that is why we are in rush and I expect someone from the numbers they gave me to respond. Sadly, I only get response I think around 9 or 10am in the morning. But, this can be improved. I suggest providing customers a working contact number and make sure to add your staffs shift alongside with that. So, the customers will know which one to call when needed. Another thing that I do not like about this is their window. We cannot close it, we tried our best on closing it but we really cannot close it. That is why mosquitos are everywhere while we are sleeping. Lastly, their towels are dirty. I don't know if they check it before giving it to us. Luckily when I ask the staffs to give us another towel and a blanket, the towel is not dirty anymore.

Location

Heater not working. The arrangement of beds makes it hard to move around.

Great and accessible location, spacious rooms, excellent staff. Very pet friendly (brought my 2 big chow chows). Plus is also the cafe that is open 24/7.

No water when there is no electricity (due to typhoon, which is understandable). But they provide water for the meantime.

The great thing about this place is the location. It is, like I mentioned, so near to Burnham, you can walk from here to the park, to Harrison Road, Session Road, and SM. It’s also near a lot of restaurants like Canto, Chimichanga, and Spade. They have nice firm beds, a shower and water heater, and a room with a bathtub, which is one of the rooms we booked. The inn provided fresh blankets and pillows, clean sheets and the room has a TV and A/C. They did accommodate our request to change rooms since the one we like was not occupied and was lower in rate than what we originally booked

Instead of the original Queen sized bed in the photos, they swapped it out with two twins. One room out of the three we booked did not have a TV and the A/C was broken. Mind you, the room had a small window and it was hot inside so they needed the AC. If I would give an honest review, I would say that the only problem the inn had is their customers. As I have mentioned, they have a cafe that is operating 24 hours, which is great, however, the noise coming from their customers is uncontrollable. It was already two (2) in the morning and people outside our room were still playing sunka right outside our door. The place is a hotspot for students who leech off their free WIFI and I even saw a gamer-streamer. What really annoyed us is this customer that they had whose laugh carried throughout the first and second floor. We heard it in two (out of the three) rooms we booked. I tried messaging them on their FB and IG pages, calling their landline to make a complain but no one was answering and same goes for the mobile number posted on their website. So I had to personally get out of bed and went to their staff to ask them to tell their customers to keep it down. It started at 2 in the morning until 5 in the morning and we (4 of us) did not have a good sleep.