Moonfleet Manor Hotel

Very good

Very dog friendly, and easy to have meals with the dog in the lounge adjacent to the dining room.

Wifi signal could be stronger and it occasionally dropped out. Would be good to have some wifi boosters strategically placed around the property

Location is great. Staff are super friendly, and very helpful. Very dog friendly, but still a quality place to stay. Room was lovely, had everything you need, newly refurbishrd bathroom which was great. Breakfasts were good lots of choice ans good quality. The lounges have open fires snd comfortable sofas. Very chilled stay. Customer service was brilliant and friendly, nothing too much for them to help.

You have to bear in mind it's very child friendly, aswell.. So lots of young families here, which wasn't a problem most of the time. I ordered pasta both nights for tea, as it was easiest on menu to have room service. Unfortunately it was very bland and over cooked. I didn't try anything else so can't comment.

Beautiful room and lovely touches for the stay of my dog. The facilities were fantastic (or would have been if they were all available). We had to discover the dog shower for ourselves; with a facility this good guests with pets should be told about right from the outset - it was brilliant!

I was a little disappointed that the pool was closed for the duration of our stay due to a chemical imbalance. I understand that this couldn't be helped (due to a power cut affecting the filtration system), however I was a little disappointed that the sauna was also shut. This was the facility I was wanting to use the most.

The location and views are wonderful. The facilities for kids are amazing, plenty to keep them entertained even on rainy days. The pool is cleverly split into three to enable kids of different ages to all have lots of space. Breakfast was tasty and the restaurant staff were lovely.

The floor in the room was very dusty and bit dirty. Overall the menu food felt overpriced and average, especially for vegetarians. Mixed experience with the staff in the Four Bears Den, some were lovely, others a bit grumpy. Not clear on whether they change nappies - we collected our son early because he was upset, but he also had a dirty nappy (despite us leaving the nappy bag).

Quiet rural setting

Moon fleet manor was so relaxing and cosy. Our room was upgraded which was a lovely touch and the room was absolutely gorgeous! The main hotel is stylish and cosy, the food was good and the service was also friendly and relaxed. Our dog was treated like royalty from a big comfy bed, toys, treats and even room service!

My only critique is that the pool and sauna are separate from the treatment rooms and it would be nice for them to be together so that you can use the sauna/pool and have your treatments. The buildings where the pool, sauna and treatments are also a bit tired and not to the same caliber as the main hotel. Shared changing rooms with no dressing amenities and lockers that don’t lock without £ coins isn’t really luxury. And as I said, the treatment rooms were a bit dated and in need of a revamp. Treatment itself was fab! I think investing in those facilities would go along way!