El Olivar Palace Marrakech All Inclusive, Aquapark & SPA

The hotel was nice and staff allowed early check-in. The room was spacious and the bed was big.

However the bathroom and toilet were dirty. On check-in, we found poo in the toilet and bathroom not cleaned. I didn't want room cleaned on the second day, but did on the 3rd day. Bedsheets were not changed although it was dirty and had makeup and drink stains. They were not changed the 4th day either and were only changed after I repeatedly called and even went to reception 3 times to complain. No iron provided, even after calling severally. The restaurant had several selections but repeated options, same food daily. For instance, potatoes for breakfast, lunch and dinner, not much options for different pallet. Overall, their customers service is horrible.

Lz testaitation pas bonne Organisation restaurant Bruyantznque d espaces verts Mais ça va

Pequeno almoço muito fraco, com poucas opções. Extração deficiente da zona dos cozinhados.

Barulho nos quartos vizinhos não foi tratado pelo hotel como pedimos, em mais do que uma noite.

Food was excellent. Traditional and something for everyone

Location a bit poor

breakfast was ok not aways a good choice dinning room cold should not have to eat breakfast in overcoats.staff for breakfast very good very helpfull and friendly not like evening dinning staff.not 5star best thing about this hotel are the staff

if you are looking for a classic morrocan style hotel this is not for you ,neither is it a modern up to date premises this hotel is stuck in a time warp was 5star when built but not now,the is tatty has no sound proofing noise from slamming doors ,footsteps ect transmits through out. furniture is out dated our room had no bracket for shower head and we had to change room because foul smell in bathroom.new room had very sticky entrance door and bathroom door would not close looked like someone tried chissel some off door.if you have a room on the road side of hotel very noisey with motor bikes some nights.stayed 18 nights here 16 of those nights we eat dinner in hotel and not ONCE were we offered soft drinks or alcahol/wine. dinner plates not 5star ouality.my got food poisoning,and a couple times we had no running water.

Lo mejor el personal, super atento, los animadores. La piscina estupenda, aunque en marzo obviamente el agua está helada :) el desayuno estupendo tb, las camas cómodas y grandes, incluso los sofás cama eran cómodos y las almohadas también. La limpieza de las habitaciones muy bien.

La comida está mas pensada para turistas locales, la limpieza y el mantenimiento de las instalaciones externas se podía mejorar.