Holiday Inn Club Vacations at Desert Club Resort

Appartement très bien situé, bien agencé, confortable et très bien équipé Très bon ne literie dans les chambres

Literie du canapé à revoir (trop mou).

Great Location

The pizza

Location is good.

Didn't realize it is a time share property. Only 2 people at the check in desk. Took forever. But second desk to get keys had 5 people. That is where they try to get you to a salesperson and to a meeting. They said we were in a building that was recently remodeled. Maybe 10 years ago. Flooring was cracking. Door looked like it was melted. Door molding had finish nails sticking out half an inch. No bath towels. Just hand and face towels and pool towels. Just poor workmanship in general and not that clean.

Localização muito boa e área externa boa tmb.

Limpeza, e o booking vendeu com café da manhã para 4 pessoas incluído. Chegando lá não existe café da manhã... nós deram um crédito de 30,00 dólares por dia para os 4, menos de 10,00 por pessoa por dia, o que não cobre nada.... 4 omeletes e 4 cafés pretos no bar do hotel já dava 3x este valor. Booking já abri duas reclamações e não responde e o hotel diz que o booking sabe que é assim.

Proximity to the Sphere, washer and dryer unit

Front desk staff. Some were ok, some were quite rude on the phone and in person.

Room clean and comfortable

I am writing to share some feedback regarding a recent stay booked through your platform. While the overall experience was pleasant — the room was clean, comfortable, and the property was quiet and enjoyable — there were a few issues I feel need to be addressed. First, during check-in, the receptionist forgot to provide our room number, which meant we had to call the front desk from the building to get that basic information. No explanation was given regarding the breakfast benefit included in our reservation either, which added to the confusion from the start. The most frustrating issue, however, relates directly to how the breakfast information was presented on Booking.com. The listing clearly stated that "breakfast was included," which any reasonable guest — especially a family — would interpret as breakfast for all guests in the reservation. Only after contacting the hotel directly did we learn that the benefit was, in fact, limited to a dining credit equivalent to breakfast for just two guests. Our family had five people, so this discrepancy was not only misleading but caused unnecessary stress and confusion. I would strongly encourage Booking.com to work with this property to update the listing to something more accurate, such as "breakfast credit for two guests" or "breakfast partially included." Vague descriptions like "breakfast included" create false expectations and directly impact the guest experience, particularly for families and larger groups. The hotel staff did eventually clarify the situation, and I appreciated that. However, clearer communication upfront — both from the property and on the platform — would make a significant difference. I hope this feedback is taken seriously and leads to improvements in how included benefits are described on your platform. Thank you.

Super Lage. Alles zu Fuß erreichbar. Weitläufige ruhige Anlage, aber doch zentral.

Restaurant ist einfach, aber O.K.

Appartamento grande e super accessoriato e confortevole, servizi esterni ottimi (piscina parcheggi sala giochi..) e posizione a 10 min a piedi dalla stip. noi non potevamo chiedere di meglio!

niente